Senior Remote Customer Success & Sales Specialist – Accelerating Client Growth, Building Strategic Partnerships, and Delivering Cutting‑Edge Recruitment Solutions at brighthush

About brighthush

brighthush is redefining the talent acquisition landscape by marrying advanced technology with a deeply human approach. Our AI‑powered platform empowers organizations—from nimble startups to Fortune 500 leaders—to discover, attract, and retain top talent while delivering a customer experience that feels personal, transparent, and results‑oriented. With a portfolio spanning technology, healthcare, finance, consumer goods, and beyond, brighthush has helped thousands of businesses scale, innovate, and thrive.

Our success is built on data‑driven insights, continuous learning, and a culture that celebrates curiosity, collaboration, and impact. We are a community of thinkers, doers, and innovators who believe that the right talent can transform a company’s future.

Why Join brighthush?

At brighthush, you’re not just filling a role—you’re shaping the future of recruitment. We offer:

• Impact at Scale: Every client interaction contributes to the growth of real businesses and the careers of real people.
• Innovation Hub: Work with cutting‑edge AI tools, predictive analytics, and a platform that evolves with the market.
• Growth‑First Mindset: Clear career ladders, mentorship from industry veterans, and a commitment to your professional development.
• Remote‑First Flexibility: Work from anywhere while staying connected to a vibrant, collaborative team.
• Inclusive Culture: Diversity, equity, and inclusion are woven into every policy, program, and conversation.

Role Overview

We are seeking a highly motivated, results‑driven Senior Remote Customer Success & Sales Specialist to become the voice of brighthush in the marketplace. In this role, you will build and nurture relationships with potential and existing clients, promote our comprehensive recruitment solutions, and drive revenue growth—all from the comfort of your own workspace.

As a key member of our sales team, you’ll collaborate with recruiters, account managers, and marketing specialists to craft tailored solutions that meet each client’s unique needs. Your success will be measured by the quality of your client relationships, the volume of qualified leads you generate, and the revenue you close.

Key Responsibilities

• Lead Generation & Outreach: Proactively identify and engage prospects via phone, email, LinkedIn, and other digital channels to introduce brighthush’s services and generate qualified leads.
• Client Relationship Management: Build trust and rapport with new and existing clients, ensuring their satisfaction and fostering long‑term loyalty.
• Needs Assessment & Solution Design: Conduct in‑depth discovery sessions to understand client pain points, then propose customized recruitment and staffing solutions that align with their business objectives.
• Sales Strategy Collaboration: Partner with the sales leadership team to refine go‑to‑market strategies, set realistic targets, and develop creative tactics to exceed quotas.
• CRM & Data Management: Maintain accurate, up‑to‑date records of all sales activities, client interactions, and pipeline status in our CRM platform.
• Industry Insight: Stay current on market trends, competitor activity, and emerging best practices to identify new business opportunities.
• Customer Support & Issue Resolution: Respond promptly to client inquiries, resolve concerns, and ensure a seamless experience from initial contact to post‑placement follow‑up.
• Virtual Networking & Representation: Attend online conferences, webinars, and networking events to promote brighthush’s brand and expand your professional network.
• Continuous Improvement: Regularly review sales performance metrics, seek feedback, and refine techniques to achieve personal and team goals.

Essential Qualifications

• Proven track record in B2B sales, preferably within recruitment, staffing, or a related service industry.
• Exceptional communication and interpersonal skills, with the ability to articulate complex solutions in a clear, compelling manner.
• Strong negotiation and closing skills, demonstrated by a history of meeting or exceeding sales targets.
• Self‑motivated, goal‑oriented, and comfortable working independently in a remote environment.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Reliable high‑speed internet connection and a quiet, distraction‑free workspace.
• Full‑time availability during standard business hours (U.S. time zones).

Preferred Qualifications

• Experience with SaaS or technology‑focused recruitment solutions.
• Background in account management or client success roles.
• Knowledge of talent acquisition trends, such as remote hiring, diversity & inclusion, and AI‑driven sourcing.
• Previous experience in a startup or high‑growth environment.
• Fluency in multiple languages.

Skills & Competencies

• Strategic Thinking: Ability to see the big picture and align sales tactics with business objectives.
• Relationship Building: Talent for establishing rapport quickly and maintaining long‑term partnerships.
• Data‑Driven Decision Making: Comfortable analyzing metrics and using insights to refine strategies.
• Adaptability: Thrive in a fast‑paced, evolving environment and pivot when necessary.
• Team Collaboration: Work seamlessly with cross‑functional teams to deliver integrated solutions.
• Resilience: Persist through rejection and maintain a positive, solution‑oriented mindset.

Career Growth & Learning Opportunities

At brighthush, you’ll have a clear path to advance from Sales Representative to Senior Sales Lead, Account Executive, and beyond. We invest heavily in your professional development through:

• Structured onboarding and mentorship programs led by senior sales leaders.
• Regular training sessions on industry trends, sales techniques, and product knowledge.
• Opportunities to cross‑train in recruitment, account management, and marketing.
• Annual performance reviews that focus on growth, skill development, and goal setting.
• Access to a digital learning library, industry conferences, and certification programs.

Work Environment & Company Culture

Our remote‑first culture means you can work from anywhere while staying connected to a vibrant, collaborative team. We celebrate diversity, encourage open communication, and foster a sense of belonging through:

• Weekly virtual coffee chats and team huddles.
• Monthly town‑hall meetings where leadership shares company updates and listens to employee feedback.
• Annual virtual retreats that combine learning, networking, and fun.
• Inclusive policies that support work‑life balance, mental health, and personal well‑being.

Compensation & Perks

We offer a competitive base salary complemented by a generous commission structure that rewards performance. In addition, you’ll enjoy:

• Health, dental, and vision insurance (for you and your dependents).
• 401(k) plan with company match.
• Unlimited paid time off and flexible scheduling.
• Home office stipend to equip your workspace.
• Access to a digital learning library and industry conferences.
• Employee referral bonuses and recognition programs.

How to Apply

Ready to take the next step in your sales career? Submit your résumé and a brief cover letter outlining why you’re the perfect fit for brighthush. Highlight any relevant experience, achievements, and what excites you about the recruitment industry.

Click the link below to apply:

Apply to Join brighthush

Closing Statement

At brighthush, you’ll be part of a forward‑thinking team that values innovation, integrity, and impact. If you’re a driven, customer‑centric sales professional who thrives in a remote setting and is eager to help businesses grow through exceptional talent solutions, we want to hear from you. Join us and help shape the future of recruitment—one client at a time.