Senior Remote Data Center Project Manager – Customer Success & Operations Lead for High‑Performance Data Centers, Driving Innovation, Reliability, and Sustainable Growth

About brighthush

brighthush stands at the forefront of the digital infrastructure revolution, delivering state‑of‑the‑art data center solutions that power the world’s most demanding applications. With a heritage that traces back to the mid‑19th century, we have evolved from pioneering industrial engineering to becoming a global technology powerhouse. Our portfolio spans high‑density, energy‑efficient facilities that serve enterprises, cloud providers, and service operators across every continent. At brighthush, we don’t just build data centers – we create resilient ecosystems that enable our customers to innovate, scale, and thrive in an increasingly digital economy.

Why Join brighthush?

At brighthush, you’ll be part of a forward‑thinking organization that places innovation, collaboration, and continuous learning at the core of everything we do. We empower our teams to take ownership of projects, experiment with emerging technologies, and drive measurable impact. Whether you’re a seasoned project manager or an emerging leader, you’ll find a culture that rewards curiosity, encourages mentorship, and supports career growth through structured learning paths, industry certifications, and cross‑functional exposure.

Our remote‑first model means you can work from anywhere in the United States while staying connected to a vibrant, collaborative team. We provide flexible work hours, high‑speed internet stipends, ergonomic equipment allowances, and a host of virtual team‑building events that keep our community engaged and energized.

Position Overview

We are seeking a highly motivated, results‑oriented Senior Remote Data Center Project Manager – Customer Success & Operations Lead to spearhead end‑to‑end service projects across our high‑performance data center portfolio. In this role, you will manage projects from initiation through closeout, coordinating cross‑functional teams, customers, resources, budgets, schedules, risks, contracts, and quality objectives. You will serve as the primary point of contact for internal stakeholders and external customers, ensuring that projects are delivered on time, within scope, and to the highest quality standards.

As a key member of our project management organization, you will influence the strategic direction of our data center initiatives, mentor junior project managers, and champion best practices that elevate our operational excellence.

Key Responsibilities

• Project Lifecycle Management: Own the full project lifecycle, from concept and feasibility studies to final handover and post‑implementation reviews. Develop comprehensive project charters, scope documents, and detailed work plans that align with business objectives.
• Stakeholder Communication: Provide clear, concise, and timely updates to senior leadership, project sponsors, and customers. Manage expectations, foster trust, and ensure alignment across all parties.
• Resource & Vendor Coordination: Identify, allocate, and manage internal and external resources, including engineering teams, field personnel, and third‑party vendors. Optimize resource utilization to meet project milestones.
• Risk & Issue Management: Proactively identify potential risks, develop mitigation plans, and monitor issue resolution to keep projects on track. Maintain a robust risk register and conduct regular risk reviews.
• Financial Stewardship: Track project budgets, forecast monthly revenue, and ensure cost controls align with financial objectives. Prepare financial reports and variance analyses for executive review.
• Contract & Change Management: Review contractual obligations, manage change orders, and negotiate vendor terms to protect project scope and profitability. Ensure compliance with all contractual and regulatory requirements.
• Quality & Process Improvement: Develop and maintain quality plans, testing procedures, and risk registers. Implement corrective actions and lessons learned to enhance future projects.
• Cross‑Functional Collaboration: Work closely with engineering, operations, procurement, and customer success teams to align project deliverables with business goals.
• Customer Relationship Building: Serve as the trusted advisor to customers, ensuring their needs are met and expectations exceeded throughout the project lifecycle.
• Mentorship & Knowledge Sharing: Mentor junior project managers and share best practices across the organization. Lead knowledge‑sharing sessions and contribute to the development of internal project management frameworks.

Essential Qualifications

• Bachelor’s degree in Engineering, Construction Management, or a related field, or equivalent combination of education and experience.
• Minimum of 5 years of direct service project management experience in data center construction, field service, or EPC projects.
• Strong knowledge of electrical power distribution systems, medium/high voltage equipment, and data center infrastructure.
• Proficiency with project scheduling tools such as MS Project, Primavera, or equivalent.
• PMP or equivalent project management certification preferred.
• Excellent written and verbal communication skills, with the ability to present complex technical information to multi‑level audiences.
• Demonstrated leadership in cross‑functional teams, with a track record of delivering projects on time and within budget.
• Experience managing vendor contracts, change orders, and third‑party service agreements.
• Strong analytical skills and the ability to interpret project metrics, forecast trends, and make data‑driven decisions.

Preferred Qualifications

• Completion of a Project Management SkillBridge Program or similar professional development initiative.
• Experience in high‑volume, high‑complexity data center projects, including greenfield and brownfield sites.
• Familiarity with industry standards such as Uptime Institute Tier Certification, ISO 27001, and ISO 50001.
• Knowledge of sustainability practices and energy efficiency metrics in data center operations.
• Experience with Agile or hybrid project management methodologies.
• Background in data center operations or facilities management.

Core Competencies & Skills

• Strategic Thinking: Ability to align project objectives with business strategy and long‑term goals.
• Analytical Acumen: Strong data analysis skills to interpret project metrics, forecast trends, and make informed decisions.
• Negotiation & Influence: Skilled at negotiating contracts, resolving conflicts, and influencing stakeholders at all levels.
• Adaptability: Comfortable working in a fast‑paced, evolving environment with shifting priorities.
• Customer‑Centric Mindset: Commitment to delivering exceptional service and building lasting client relationships.
• Technical Proficiency: Solid understanding of data center technologies, power systems, and infrastructure design.
• Leadership & Coaching: Proven ability to lead, mentor, and develop high‑performing teams.
• Process Orientation: Strong focus on process improvement, quality assurance, and risk mitigation.

Career Growth & Learning Opportunities

At brighthush, professional development is a shared responsibility. As a Senior Project Manager, you will have access to:

• Structured learning paths, including PMP, PRINCE2, and industry‑specific certifications.
• Mentorship programs pairing you with senior leaders across engineering, operations, and business development.
• Cross‑functional project assignments that broaden your skill set and expose you to new business areas.
• Annual performance reviews that identify growth opportunities and align them with your career aspirations.
• Participation in innovation labs and technology pilots that keep you at the forefront of data center trends.
• Access to a global network of experts and peers through internal communities and external conferences.

Work Environment & Culture

Our remote‑first culture means you can work from anywhere in the United States while staying connected to a vibrant, collaborative team. We provide:

• Flexible work hours to support work‑life balance.
• High‑speed internet stipends and ergonomic equipment allowances.
• Regular virtual team building events, hackathons, and knowledge‑sharing sessions.
• Access to a global network of experts and peers through internal communities and external conferences.
• A culture that celebrates diversity, inclusion, and the unique perspectives each team member brings.
• Transparent communication channels and an open‑door policy that encourages idea sharing and innovation.

Compensation & Benefits

While specific salary ranges are confidential, we offer a competitive total rewards package that includes:

• Base salary commensurate with experience and market benchmarks.
• Performance‑based bonuses tied to project milestones and company objectives.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Paid time off, including vacation, sick leave, and holidays.
• Professional development budget for certifications, courses, and conferences.
• Employee wellness programs and mental health resources.
• Equity participation opportunities for high‑impact contributors.

How to Apply

If you are a proactive, customer‑focused Project Manager with a passion for data center excellence, we invite you to join the brighthush family. Click the link below to submit your application and take the first step toward an exciting, rewarding career.

Apply to this role at brighthush

Join brighthush Today

At brighthush, we’re building the future of data infrastructure—one project at a time. Your expertise will help us deliver reliable, sustainable, and innovative solutions that power the world’s digital transformation. If you thrive in a dynamic environment, enjoy collaborating across disciplines, and are committed to delivering excellence, we want to hear from you. Apply now and become a key driver of our mission to connect the world through cutting‑edge data center technology.