Senior SEO Customer Success Team Lead – AI‑Driven Marketing Platform – Remote, US/Canada – Lead High‑Impact Client Success & AI Automation at brighthush

About brighthush

brighthush is not just another marketing technology company – we’re the architects of a new era in digital marketing. Our AI‑native, all‑in‑one platform empowers agencies and brands to scale smarter, faster, and more sustainably. By marrying cutting‑edge artificial intelligence with proven SEO best practices, we deliver measurable results while slashing manual effort. We’re redefining the industry, and we need visionary leaders who can shape the future of customer success in this dynamic environment.

Why brighthush is the Future of Digital Marketing

In a world where data is abundant but time is scarce, brighthush offers a solution that turns insights into action. Our platform automates routine tasks, surfaces actionable intelligence, and scales personalized SEO strategies at a fraction of the traditional cost. We’re not just keeping pace with the market – we’re setting the pace. If you’re passionate about leveraging AI to unlock growth, brighthush is the place to bring your expertise to life.

Why Join brighthush?

• Remote‑First Culture: Work from anywhere in the United States or Canada, with flexible hours that align with Eastern Standard Time.
• AI‑Powered Innovation: Every day, you’ll collaborate with cutting‑edge AI systems that automate routine tasks, surface insights, and drive growth.
• Real Ownership: From building AI dashboards to managing a portfolio of high‑impact SEO clients, you’ll have the autonomy to shape strategy and execution.
• High Impact Team: Lead a talented Customer Success team that is passionate about SEO, data, and delivering exceptional client outcomes.
• Career Growth: At brighthush, we invest in your professional development through training, mentorship, and a clear path to senior leadership.
• Competitive Compensation & Benefits: Earn a base salary of $90,000–$110,000, complemented by performance bonuses, comprehensive health coverage, unlimited PTO, and more.

Your Impact as a Senior SEO Customer Success Team Lead

As the linchpin that connects AI technology, client success, and SEO excellence, you will drive both strategic vision and day‑to‑day execution. Your role will be pivotal in ensuring that our clients achieve sustainable growth while our team operates at peak efficiency.

Key Responsibilities

• AI System Design & Automation: Build and refine AI dashboards, automations, and alerting mechanisms that enable the Customer Success Manager (CSM) operation to run independently. Demonstrate how these systems reduce manual touchpoints and increase client satisfaction.
• Team Leadership & Development: Recruit, coach, and retain top SEO talent. Conduct performance reviews, create individualized development plans, and foster a culture of continuous improvement.
• Client Portfolio Management: Own a book of SEO clients, balancing hands‑on execution with strategic oversight. Serve as both a client advocate and a tactical executor.
• SEO Quality Assurance: Act as the SEO backbone for the team—spot‑check client strategies, audit technical SEO health, and recommend corrective actions.
• Retention & Upsell: Drive client retention through proactive engagement, manage escalations, conduct churn post‑mortems, and identify upsell opportunities to meet quarterly revenue targets.
• EOS Implementation: Apply the Entrepreneurial Operating System (EOS) to set quarterly ROCKs, track progress, and ensure alignment across the team.
• Data‑Driven Decision Making: Leverage brighthush’s analytics engine to extract insights, forecast trends, and inform both client strategy and internal process improvements.
• Thought Leadership: Represent brighthush at industry events, webinars, and client workshops, positioning the company as a thought leader in AI‑driven SEO.

Essential Qualifications

• 3+ years of hands‑on SEO experience at an agency or enterprise level, covering technical SEO, on‑page optimization, link building, and content strategy.
• 2+ years of proven leadership in a customer success or client‑facing role.
• Experience managing enterprise or Fortune 500 clients, with a track record of delivering measurable SEO outcomes.
• Strong proficiency with brighthush’s CRM, marketing automation, and reporting tools.
• Familiarity with brighthush’s SEO platforms and the ability to leverage them for data‑driven decision making.
• Background in SaaS or high‑growth tech environments, with an understanding of product‑market fit and scaling challenges.
• Based in the United States or Canada, with the ability to work during EST business hours.

Preferred Skills & Competencies

• Demonstrated ability to build AI tools that operate autonomously—dashboards, automations, or agent‑based systems.
• Exceptional analytical mindset, able to translate data into actionable insights and strategic recommendations.
• Excellent communication skills—clear, concise, and persuasive, especially when navigating ambiguity.
• Proactive problem‑solving attitude with a bias toward experimentation and rapid iteration.
• Strong stakeholder management skills, capable of influencing cross‑functional teams and senior leadership.
• Experience with performance metrics, OKRs, and data‑driven performance reviews.

Career Growth & Learning Opportunities

At brighthush, your professional development is a top priority. We offer:

• Structured mentorship programs with senior leaders across product, engineering, and sales.
• Access to industry conferences, workshops, and online courses to keep you at the cutting edge of SEO and AI.
• Clear promotion pathways—from Team Lead to Director of Customer Success, and beyond.
• Cross‑functional projects that allow you to broaden your skill set and influence company‑wide initiatives.

Work Environment & Culture

Our culture is built on trust, transparency, and a shared commitment to excellence. We value:

• Collaboration across remote teams, with regular virtual huddles and open communication channels.
• Innovation, encouraging team members to experiment with new tools and processes.
• Work‑life balance, supported by unlimited PTO and flexible scheduling.
• Diversity and inclusion, fostering a workplace where every voice is heard.

Compensation & Benefits

We offer a competitive total rewards package that includes:

• Base salary range: $90,000–$110,000, commensurate with experience.
• Performance‑based bonuses tied to client success metrics and team goals.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Unlimited paid time off (PTO) and a generous holiday schedule.
• Professional development stipend and reimbursement for certifications.
• Equity options as part of the long‑term incentive plan.

How to Apply

If you’re ready to lead a high‑impact team, drive AI‑powered SEO innovation, and help our clients achieve sustainable growth, we want to hear from you. Submit your resume and a brief cover letter outlining why you’re the perfect fit for this role. Join brighthush and be part of the future of digital marketing.