Senior Solutions Consultant & Customer Success Champion – Driving Strategic Partner Enablement, Accelerated Growth, and Customer Success for brighthush’s Cloud‑Native Financial Planning & Analysis Platform

About brighthush

In today’s data‑driven world, brighthush is redefining how finance teams turn raw numbers into strategic insight. Our cloud‑native platform unifies budgeting, forecasting, close, and reporting into a single, intuitive experience that eliminates manual silos and automates repetitive tasks. By doing so, we empower finance leaders to focus on high‑value analysis, strategic decision‑making, and long‑term value creation rather than data wrangling.

We are not just building software; we are reshaping the financial planning landscape. If you thrive at the intersection of technology and business, and you are passionate about delivering measurable impact for customers and partners alike, this role is your next career milestone.

Why brighthush?

At brighthush, our mission is simple: make financial planning faster, smarter, and more collaborative. We achieve this through a platform that is feature‑rich, deeply intuitive, and built for real‑time decision making. Our culture is founded on collaboration, curiosity, and continuous improvement. We invest heavily in learning, mentorship, and career development so every team member can thrive alongside the company. Whether you are a seasoned veteran or a rising star, you’ll find a place at brighthush where your ideas shape the future of financial planning.

Role Overview

As the Senior Solutions Consultant & Customer Success Champion, you will be the catalyst that turns our customers’ aspirations into measurable results and our partners’ expertise into market‑leading solutions. Your mission is to uncover hidden opportunities, demonstrate tangible value, and guide partners through a seamless onboarding journey that equips them to champion brighthush solutions to their own clients. Your expertise will directly influence our expansion, retention, and market leadership ambitions.

Key Responsibilities

• Customer Engagement & Expansion – Conduct in‑depth discovery sessions with existing customers, map pain points, and design customized demo scenarios that highlight additional use cases and ROI. Identify upsell and cross‑sell opportunities and collaborate with Customer Success to create tailored growth plans.
• Partner Onboarding & Enablement – Lead the partner onboarding journey from orientation to certification, ensuring partners receive demo content, sales playbooks, and competitive positioning insights. Facilitate joint go‑to‑market workshops and provide ongoing coaching to keep partner teams sharp.
• Product Demonstrations – Deliver high‑impact, data‑rich demos to prospects, partners, and internal stakeholders, showcasing how brighthush transforms financial operations. Tailor presentations to different audiences—from C‑suite executives to finance analysts—ensuring clarity and relevance.
• Strategic Collaboration – Work closely with Customer Success, Marketing, and Sales teams to align on expansion plans, retention tactics, and joint marketing initiatives. Serve as the voice of the customer and partner in product strategy discussions.
• Competitive Intelligence – Stay abreast of industry trends, competitor offerings, and emerging technologies to position brighthush effectively in the market. Provide actionable insights to the product and sales teams.
• Thought Leadership – Represent brighthush at conferences, webinars, and partner events, sharing insights and building brand credibility. Publish whitepapers, case studies, and blog posts that showcase the value of our platform.
• Continuous Improvement – Provide feedback on product features, user experience, and enablement resources to help shape future releases. Champion a culture of learning and experimentation.

Essential Qualifications

• 3+ years of experience in technical sales, professional services, or FP&A consulting.
• Proven track record of delivering product demos that translate complex functionality into tangible business outcomes.
• Strong Excel proficiency, including advanced formulas, pivot tables, and data visualization techniques.
• Experience presenting to C‑level executives and translating technical details into strategic value.
• Excellent communication, storytelling, and presentation skills.
• Self‑motivated, proactive, and resilient in a fast‑paced, evolving environment.
• Willingness to travel to client sites and partner events as needed.

Preferred Qualifications

• Prior experience selling or implementing CPM or FP&A software.
• Hands‑on experience as an FP&A professional, power user, or implementer of a financial planning platform.
• Background in partner ecosystem management, including partner acquisition, enablement, and revenue generation.
• Knowledge of financial close, budgeting, forecasting, and reporting processes.
• Experience with cloud‑based SaaS solutions and agile delivery methodologies.
• Previous exposure to the Canadian and U.S. markets, with a strong network of finance leaders.

Skills & Competencies

• Strategic Thinking – Ability to see the big picture and translate it into actionable plans.
• Customer‑Obsessed Mindset – Passion for understanding customer challenges and delivering solutions that exceed expectations.
• Analytical Acumen – Strong data literacy and the ability to dissect complex financial scenarios.
• Collaboration & Influence – Proven ability to work cross‑functionally and influence stakeholders at all levels.
• Adaptability – Comfortable navigating ambiguity and driving results in a dynamic environment.
• Technology Fluency – Quick to learn new tools, platforms, and technical concepts.

Career Growth & Learning

At brighthush, your professional development is a top priority. We offer:

• Structured mentorship programs pairing you with senior leaders.
• Access to industry conferences, workshops, and certifications.
• Internal learning paths covering advanced product knowledge, sales techniques, and leadership skills.
• Opportunities to transition into Product Management, Partner Enablement, or Sales Leadership roles.
• Regular performance reviews with clear pathways for advancement and compensation growth.

Work Environment & Culture

We believe great work happens when people feel supported, challenged, and empowered. Our culture is built on:

• Flexibility – Choose between full‑time office, hybrid, or remote work across Canada and the U.S.
• Collaboration – Cross‑functional teams that celebrate shared successes.
• Diversity & Inclusion – A workplace where every voice is heard and valued.
• Innovation – Continuous experimentation and a bias for action.
• Well‑being – Comprehensive health benefits, mental health resources, and wellness programs.

Compensation & Benefits

Base Salary: CAD 140,250 – 189,750 per year (depending on experience, location, and role level). Compensation is structured to reward performance, growth, and impact. In addition to competitive base pay, you’ll receive:

• Performance‑based bonuses tied to individual and company goals.
• Equity options to share in brighthush’s long‑term success.
• Health, dental, and vision coverage for you and your dependents.
• Flexible spending accounts and a generous paid time off policy.
• Professional development stipend and access to learning platforms.
• Wellness initiatives, including gym memberships, mindfulness sessions, and health coaching.

How to Apply

If you’re ready to drive customer success, empower partners, and shape the future of financial planning, we’d love to hear from you. Submit your resume and a brief cover letter outlining why you’re the perfect fit for brighthush.

Closing

Join brighthush and become part of a mission‑driven team that is transforming the way organizations manage finance. Your expertise will help customers unlock deeper value, partners expand their reach, and brighthush solidify its position as the leading CPM solution in the market. Apply today and help us illuminate the path to financial excellence.