Senior Staff Full‑Stack Engineer – Customer Resiliency & Experience Innovation Lead (Senior Director, Individual Contributor) – Remote‑Eligible – Driving Scalable, AI‑Powered Fintech Solutions at brighthush

About brighthush

brighthush is not just a fintech company; it’s a movement that reimagines how people interact with money. With a global footprint spanning more than 30 countries, we empower millions of customers to manage their finances with confidence, speed, and intelligence. Our mission is simple yet ambitious: to make every financial interaction feel effortless, secure, and personalized. We achieve this by marrying cutting‑edge technology—AI, serverless, cloud‑native patterns—with a relentless focus on the customer experience.

At brighthush, engineering is more than writing code; it’s a culture of curiosity, collaboration, and continuous learning. Our teams thrive on experimentation, open‑source contributions, and the freedom to challenge the status quo. Whether you’re building the next generation of card services, designing resilient micro‑services, or architecting AI‑driven insights, you’ll find a community that celebrates innovation, diversity, and growth.

Role Overview

As a Senior Staff Full‑Stack Engineer, you will be a technical visionary and hands‑on leader within our Customer Acquisitions, Resiliency & Growth Organization (CARGO). You will own the future of card‑customer journeys, driving the transition from monolithic legacy systems to scalable, event‑driven micro‑services that power critical customer touchpoints. In this senior director‑level, individual contributor role, you will influence architecture, mentor teams, and shape the technical direction that keeps brighthush at the forefront of the fintech industry.

Why brighthush?

• Impact at Scale: Your work will directly influence millions of customers worldwide, ensuring their experiences are fast, reliable, and secure.
• Innovation‑First Culture: We champion experimentation, open‑source contributions, and the adoption of emerging technologies such as AI, serverless, and cloud‑native patterns.
• Diversity & Inclusion: brighthush believes that diverse perspectives drive better solutions. We actively foster an inclusive environment where every voice is heard.
• Career Growth: From mentorship to leadership development, we provide clear pathways for technical leaders to advance into executive roles.
• Flexibility: Remote‑eligible and flexible work arrangements empower you to balance professional excellence with personal well‑being.

Key Responsibilities

• Technical Vision & Evangelism: Articulate a bold, forward‑looking technical strategy for customer resiliency, and champion its adoption across engineering, product, and business teams.
• Architectural Leadership: Own the end‑to‑end design of high‑availability, scalable, and secure systems. Translate complex business requirements into robust, maintainable architectures.
• Hands‑On Delivery: Lead critical development initiatives, writing clean, testable code in Go, Java, TypeScript, Python, or Rust, and ensuring best practices in CI/CD, observability, and performance.
• Mentorship & Coaching: Serve as a role model, coaching senior engineers and junior developers, fostering a culture of knowledge sharing through code reviews, workshops, and technical talks.
• Cross‑Functional Collaboration: Partner with product managers, data scientists, security teams, and external vendors to align technology solutions with business goals.
• Modernization & Migration: Lead the migration of legacy monoliths to micro‑service architectures, event‑driven pipelines, and cloud‑native platforms, ensuring minimal disruption to customers.
• Performance & Reliability: Define and enforce non‑functional requirements such as latency, throughput, fault tolerance, and observability. Conduct capacity planning and performance tuning.
• Community Building: Create and maintain internal knowledge bases, blogs, and open‑source projects that showcase brighthush’s engineering excellence.
• Strategic Partnerships: Engage with external technology partners, vendors, and the broader fintech ecosystem to stay ahead of industry trends.
• Continuous Improvement: Champion DevOps practices, automated testing, and infrastructure as code to accelerate delivery and reduce technical debt.

Essential Qualifications

• Bachelor’s degree or higher in Computer Science, Software Engineering, or a quantitative field such as Mathematics, Statistics, or Operations Research.
• Minimum 9 years of experience in software engineering, solution architecture, and enterprise design patterns.
• Proficiency in cloud platforms (brighthush, brighthush, brighthush) and data architecture.
• Strong background in distributed systems, performance optimization, and reliability engineering.
• Demonstrated ability to lead cross‑functional teams and influence stakeholders at all levels.
• Excellent communication skills, capable of translating technical concepts to non‑technical audiences.

Preferred Qualifications

• Master’s degree in Computer Science, Software Engineering, or a related discipline.
• 12+ years of experience in software engineering, architecture, and cloud‑native development.
• Expertise in JavaScript/TypeScript, SPA frameworks, and modern web technologies.
• Hands‑on experience building distributed HPC and machine‑learning systems.
• Proficiency in Go, Java, Python, Rust, C#, or Scala.
• 10+ years of database design and management, including SQL and NoSQL systems.
• 10+ years of experience with virtualization, containerization, and cloud productivity tools.
• 7+ years of mentoring senior engineers and driving professional development.
• Experience leading architectural reviews and establishing coding standards.
• Knowledge of agentic AI coding tools and their application to system development.

Skills & Competencies

• Strategic Thinking: Ability to see the big picture and translate it into actionable technical roadmaps.
• Technical Depth: Mastery of full‑stack development, cloud architecture, and distributed systems.
• Leadership: Proven track record of mentoring, coaching, and influencing without formal authority.
• Collaboration: Comfortable working with product, design, security, and operations teams.
• Problem Solving: Strong analytical skills to diagnose complex issues and propose elegant solutions.
• Communication: Clear, concise, and persuasive in both written and verbal formats.
• Adaptability: Thrives in a fast‑paced, evolving environment, embracing change and learning new technologies.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is defined by the impact you create and the knowledge you share. We offer:

• Leadership Development: Structured programs that prepare you for executive roles, including mentorship from senior leaders and exposure to strategic decision‑making.
• Technical Mastery: Access to cutting‑edge tools, conferences, and internal hackathons that keep you at the forefront of fintech innovation.
• Cross‑Functional Exposure: Rotational opportunities across product, data science, and security teams to broaden your perspective and skill set.
• Open‑Source Engagement: Support for contributing to the open‑source community, including time allocation and sponsorship for conference attendance.
• Continuous Learning: A generous learning stipend, internal knowledge‑sharing sessions, and a culture that rewards curiosity.

Work Environment & Company Culture

brighthush is built on the belief that great engineering thrives in an environment that values autonomy, collaboration, and well‑being. Our culture is defined by:

• Remote‑First Flexibility: Work from anywhere in the world with a fully supported remote setup.
• Inclusive Community: Diverse teams that celebrate different backgrounds, perspectives, and ideas.
• Transparent Leadership: Open communication from the executive team, regular all‑hands meetings, and a clear vision for the future.
• Health & Wellness: Comprehensive health plans, mental health resources, and wellness stipends.
• Social Impact: Initiatives that give back to communities, including financial literacy programs and partnerships with nonprofits.

Compensation, Perks, and Benefits

While the exact figures are tailored to experience and location, brighthush offers a competitive total rewards package that includes:

• Base Salary: Market‑competitive pay that reflects your expertise.
• Equity: Stock options that allow you to share in the company’s long‑term success.
• Health & Wellness: Comprehensive medical, dental, and vision coverage, plus mental health support.
• Retirement Plans: 401(k) with company match to help you plan for the future.
• Paid Time Off: Generous vacation, sick leave, and personal days.
• Professional Development: Learning stipend, conference travel, and internal training programs.
• Remote Work Support: Home‑office stipend, tech allowances, and flexible scheduling.
• Community & Culture: Regular virtual team events, hackathons, and a vibrant internal community.

How to Apply

If you’re ready to lead the next wave of fintech innovation, shape the future of customer experiences, and grow your career in a culture that values impact, curiosity, and collaboration, we want to hear from you. Submit your resume and a brief cover letter outlining why you’re the perfect fit for this role. Join brighthush and help us redefine the way the world experiences banking.

Ready to take the leap? today and become a pivotal part of brighthush’s journey to transform financial services for millions worldwide.