Senior Strategic Product Manager – Customer Data Exchange & Interoperability Lead – Architecting Secure, Scalable, and Compliant Health Data Sharing Solutions at brighthush
About brighthush
brighthush is a trailblazing health‑technology pioneer redefining how patient information flows across the entire care continuum. From hospitals and health systems to payers, technology vendors, and patient‑centric apps, we empower every stakeholder with secure, real‑time data exchange that unlocks actionable insights and drives better outcomes. Our portfolio spans enterprise‑grade APIs, cloud‑native data pipelines, and advanced analytics platforms—all built on a foundation of rigorous regulatory compliance and a culture that prizes curiosity, collaboration, and continuous learning. As we expand our suite of data‑centric products, we are looking for a visionary product leader who can translate complex regulatory landscapes into intuitive, market‑winning solutions.
Why This Role Matters
In today’s hyper‑connected health ecosystem, the ability to share data securely, efficiently, and at scale is no longer optional—it is a competitive imperative. The Senior Strategic Product Manager for Customer Data Exchange will be the architect of brighthush’s value proposition, steering product vision, roadmap, and execution while ensuring that every data transaction meets the highest standards of privacy, security, and interoperability. This role sits at the nexus of technology, governance, and business strategy, influencing how brighthush partners with hospitals, insurers, technology vendors, and emerging digital health innovators to drive measurable improvements in patient care and operational efficiency.
Key Responsibilities
- Vision & Strategy Development: Craft a compelling, long‑term product vision that aligns with brighthush’s corporate strategy and the evolving health‑tech landscape. Translate this vision into a detailed, actionable roadmap that prioritizes high‑impact features, experiments, and strategic initiatives.
- Stakeholder Leadership: Serve as the primary advocate for the Customer Data Exchange portfolio across all levels—from engineering and data‑governance teams to executive leadership, external partners, and regulatory bodies. Build consensus, manage expectations, and champion the product’s mission.
- Product Backlog Ownership: Own the end‑to‑end product backlog, ensuring it reflects market needs, regulatory requirements, and technical feasibility. Work closely with cross‑functional teams to continuously refine, reprioritize, and validate backlog items using data‑driven insights.
- Interoperability & Standards Definition: Define reusable data‑exchange patterns, API standards, and integration frameworks that enable secure, scalable, and standardized data sharing across internal and external ecosystems. Partner with privacy, security, and compliance teams to guarantee adherence to HIPAA, GDPR, CCPA, and emerging regulations.
- Cross‑Product & Cross‑Customer Value Creation: Identify synergies across brighthush’s product suite and diverse customer segments. Champion a holistic approach that maximizes the impact of each data asset, drives economies of scale, and creates new revenue streams.
- Governance & Compliance Representation: Represent the product in governance forums, ensuring that data‑exchange initiatives align with internal policies, external regulations, and industry best practices. Lead audit preparation and remediation activities as needed.
- Metrics, Analytics & Continuous Improvement: Establish key performance indicators (KPIs) and success metrics for product adoption, data quality, latency, and compliance. Leverage quantitative data and qualitative feedback to anticipate market shifts, identify improvement opportunities, and drive iterative enhancements.
- Team Collaboration & Mentorship: Partner closely with product designers, engineers, data scientists, UX researchers, and quality assurance specialists. Provide guidance, mentorship, and career development support to junior product staff, fostering a culture of experimentation, learning, and high performance.
- Market Intelligence & Thought Leadership: Stay abreast of emerging standards (e.g., FHIR, HL7, SMART on FHIR), competitive offerings, and policy changes. Represent brighthush at industry conferences, webinars, and partner meetings to position the company as a thought leader in health data interoperability.
- Travel & On‑Site Engagement: Undertake occasional travel (up to 25%) to partner sites, conferences, and stakeholder meetings to gather requirements, conduct product demos, and strengthen relationships.
Essential Qualifications
- Bachelor’s degree in Science, Technology, Engineering, Mathematics, Health Informatics, or a related discipline (or equivalent professional experience).
- Minimum of 3 years of product management experience, including at least 1 year overseeing a full software lifecycle and 1 year of domain expertise in health data exchange, interoperability, or a closely related field.
- Demonstrated success in owning a product backlog and delivering customer‑centric solutions on time, within scope, and on budget.
- Strong business acumen with the ability to interpret P&L implications, forecast revenue impact, and translate financial insights into product decisions.
- Exceptional communication skills—adept at articulating complex technical concepts to non‑technical stakeholders and translating business needs into clear technical requirements.
- Proven experience in conflict resolution, stakeholder negotiation, and influencing cross‑functional teams.
- Solid understanding of Agile methodologies (Scrum, Kanban) and experience working in iterative development environments.
- Familiarity with HIPAA, GDPR, CCPA, and other data‑privacy regulations; experience navigating compliance reviews is preferred.
Preferred Qualifications & Skills
- 1+ year of hands‑on experience facilitating Agile ceremonies (sprint planning, retrospectives, backlog grooming).
- Practical experience with data‑governance frameworks, data‑stewardship practices, and metadata management tools.
- Background in designing, launching, or managing API‑driven data‑exchange platforms, preferably with FHIR or HL7 standards.
- Strong analytical mindset—proficient in using data visualization, SQL, or statistical tools to drive product decisions.
- Demonstrated ability to lead cross‑functional teams in a matrixed organization, influencing without direct authority.
- Track record of influencing executive leadership, securing buy‑in, and championing strategic initiatives at the C‑suite level.
Core Skills & Competencies for Success
- Strategic Thinking: Ability to see the big picture, anticipate industry trends, and align product strategy with long‑term business goals.
- Customer Obsession: Deep empathy for end‑users—clinicians, payers, and technology partners—and a relentless focus on delivering tangible value.
- Technical Fluency: Comfortable discussing APIs, data models, security protocols, and cloud architectures with engineering teams.
- Regulatory Savvy: Understanding of health‑care compliance landscapes and the skill to embed regulatory requirements into product design.
- Data‑Driven Decision Making: Proficiency in defining metrics, interpreting dashboards, and using insights to prioritize work.
- Leadership & Influence: Ability to inspire, motivate, and guide diverse teams while navigating complex stakeholder environments.
- Adaptability: Thrive in a fast‑moving environment where priorities shift, new standards emerge, and innovation is expected.
Career Growth & Learning Opportunities
At brighthush, product leaders are given a clear pathway to senior and executive roles. As a Senior Strategic Product Manager, you will have access to a robust mentorship program, sponsorship for industry certifications (e.g., Certified Scrum Product Owner, Health Informatics certifications), and a budget for conferences such as brighthush, brighthush, and brighthush. You will work side‑by‑side with data‑science, cybersecurity, and regulatory experts, gaining deep domain expertise that positions you for future roles such as Director of Product Management, VP of Product, or Chief Product Officer.
Work Environment & Culture at brighthush
brighthush embraces a hybrid work model that balances collaboration with flexibility. Teams gather in the office on Tuesdays, Wednesdays, and Thursdays to foster spontaneous idea exchange, while remote days empower focused work and work‑life harmony. Our culture is built on four pillars: Innovation, Inclusion, Integrity, and Impact. We celebrate diversity of thought, encourage risk‑taking, and reward outcomes that improve patient lives. Regular “innovation sprints,” hack days, and cross‑team brown‑bag sessions keep the energy high and the learning continuous.
Compensation, Benefits & Perks
Base Salary: $86,400 – $138,600 USD, commensurate with experience, expertise, and market benchmarks. In addition to a competitive base, you will be eligible for an annual performance‑based bonus tied to product milestones and company objectives.
Benefits Package: Comprehensive medical, dental, and vision coverage; 401(k) plan with generous company match; paid parental leave; unlimited PTO for high‑performing teams; flexible work‑hours; and a robust Employee Assistance Program.
Perks & Extras: On‑site fitness center, free healthy snacks, ergonomic home‑office stipend, technology allowance for laptops and accessories, quarterly wellness challenges, and the chance to work on cutting‑edge health‑tech projects that directly influence patient outcomes.
Location & Travel Requirements
This hybrid role is based in our Pennsylvania or New York offices. Candidates must reside within a 50‑mile radius of either location to attend in‑person collaboration days. Travel up to 25 % of the time is expected for partner site visits, industry conferences, and stakeholder workshops, providing valuable face‑to‑face interaction and market immersion.
How to Apply
If you are passionate about transforming health data exchange, possess a strategic product mindset, and thrive in a collaborative, high‑impact environment, we want to hear from you. Submit your resume, a concise cover letter outlining your relevant experience, and any supporting work samples through the brighthush portal.
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