Senior Technical Product Manager – Customer Solutions & Integration Architecture – Driving API‑First Innovation at brighthush

About brighthush

brighthush is a trailblazing technology company at the intersection of healthcare staffing and data‑driven talent solutions. Our mission is to modernize how healthcare organizations find, verify, and onboard the best talent, ensuring patient safety and operational excellence. By leveraging cutting‑edge APIs, AI, and cloud‑native services, we empower staffing agencies and healthcare providers to make faster, smarter hiring decisions.

Role Overview

We are seeking an experienced, visionary Senior Technical Product Manager to lead the design, development, and delivery of customer‑centric solutions that integrate seamlessly with a wide array of third‑party systems. In this role, you will own the product roadmap for our API ecosystem, collaborate with engineering, data science, and sales teams, and translate complex technical requirements into clear, actionable user stories. Your deep expertise in RESTful APIs, webhooks, data mapping, and authentication will be critical to building robust, scalable integrations that meet the evolving needs of our clients.

Key Responsibilities

• Strategic Product Ownership: Define and prioritize the product backlog for API integrations and AI‑driven features, ensuring alignment with brighthush’s long‑term vision and customer success goals.
• Customer‑Focused Solution Design: Work closely with key accounts to scope and architect end‑to‑end integration solutions that connect our platform with external systems such as Workday, Bullhorn, Symplr CTM, and other industry‑specific tools.
• API Development Leadership: Lead the design and specification of RESTful APIs, webhooks, and data mapping schemas; collaborate with engineering to deliver high‑quality, well‑documented endpoints.
• AI Product Delivery: Partner with data science and product teams to conceptualize, prototype, and launch AI products that enhance background screening, credentialing, and talent analytics.
• Cross‑Functional Collaboration: Serve as the bridge between engineering, UX, sales, and support, ensuring that technical solutions meet business requirements and customer expectations.
• Quality Assurance & Release Management: Oversee testing, staging, and production deployments; define success metrics and monitor performance post‑launch.
• Thought Leadership & Evangelism: Represent brighthush at industry events, webinars, and client meetings; articulate the value of our integration platform to technical and non‑technical audiences.
• Continuous Improvement: Analyze usage data, gather feedback, and iterate on product features to drive adoption and customer satisfaction.

Essential Qualifications

• Minimum of 5 years of experience in technical product management, solutions architecture, or integration engineering.
• Proven track record of delivering complex API integrations across multiple enterprise systems.
• Hands‑on expertise with REST APIs, webhooks, data mapping, and authentication protocols (OAuth 2.0, JWT, SAML).
• Strong written and verbal communication skills; ability to translate technical concepts into clear, concise requirements.
• Experience with API testing tools such as Postman, Swagger, or similar.
• Solid understanding of SQL and relational database design.
• Familiarity with industry‑specific platforms such as Bullhorn, Symplr CTM, and Workday is highly desirable.
• Demonstrated ability to manage multiple stakeholders and deliver on time in a fast‑paced environment.

Preferred Qualifications

• Background in healthcare staffing, background screening, or credentialing services.
• Experience leading AI or machine‑learning product initiatives.
• Knowledge of cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
• Prior experience in a SaaS company with a strong focus on API‑first architecture.
• Certifications such as Certified Scrum Product Owner (CSPO) or Product Management Professional (PMP).

Skills & Competencies

• Technical Acumen: Deep understanding of API design principles, data serialization formats (JSON, XML), and secure authentication mechanisms.
• Analytical Thinking: Ability to dissect complex business problems, model data flows, and propose scalable solutions.
• Leadership & Influence: Comfortable leading cross‑functional teams, negotiating priorities, and driving consensus.
• Customer‑Obsessed: Passion for delivering tangible value to clients; adept at gathering and interpreting user feedback.
• Agile Mindset: Experience with Scrum or Kanban frameworks; proficient in backlog grooming, sprint planning, and retrospectives.
• Communication: Excellent written and verbal skills; capable of creating product documentation, release notes, and stakeholder updates.

Career Growth & Learning Opportunities

At brighthush, we believe that growth is a shared journey. As a Senior Technical Product Manager, you will:

• Lead high‑impact projects that shape the future of healthcare staffing technology.
• Mentor junior product managers and engineers, fostering a culture of continuous learning.
• Participate in strategic initiatives, including global product launches and market expansion.
• Access to professional development resources such as conferences, workshops, and online courses.
• Opportunity to transition into leadership roles such as Director of Product or VP of Product Management.

Work Environment & Company Culture

brighthush thrives on a culture of innovation, collaboration, and inclusivity. Our remote‑first model empowers teams across the United States to work flexibly while staying connected through:

• Weekly all‑hands meetings and bi‑weekly product syncs.
• Virtual hackathons and innovation challenges.
• Open‑door communication channels with leadership.
• Regular team‑building events, both virtual and in‑person.
• A commitment to diversity, equity, and inclusion, reflected in our hiring practices and community outreach.

Compensation & Benefits

We offer a competitive total rewards package designed to attract and retain top talent:

• Base Salary: USD 160,000 – 180,000 per year, commensurate with experience.
• Performance Bonus: Annual bonus potential based on company and individual performance.
• Equity: Eligible for stock options as part of the long‑term incentive plan.
• Paid Time Off: Generous PTO policy, including vacation, sick leave, and personal days.
• Health & Wellness: Comprehensive medical, dental, and vision plans; mental health resources; wellness stipend.
• Retirement plan with company match.
• Flexible work hours and remote work stipend.
• Professional development budget and tuition reimbursement.

How to Apply

If you are passionate about building customer‑centric, API‑driven solutions that transform the healthcare staffing landscape, we want to hear from you. Submit your resume, a cover letter detailing your relevant experience, and any portfolio or case studies that showcase your product management successes.

Join brighthush Today

Become part of a forward‑thinking team that is redefining how healthcare professionals connect with opportunities. Your expertise will directly influence the next generation of talent solutions, driving safer, faster, and more efficient staffing processes worldwide. Apply now and help us illuminate the future of healthcare staffing.