Senior Veterinary Consultant – Customer Development & Clinical Support Specialist for Remote & On‑Site Veterinary Services at brighthush

About brighthush

brighthush is a trailblazing leader in animal health, dedicated to transforming the way veterinary care is delivered worldwide. With a rich heritage of innovation, brighthush invests heavily in research, technology, and compassionate care to prevent and treat diseases in both farm animals and companion pets. Our mission is simple yet profound: to improve animal welfare and enhance the lives of the people who care for them. By combining cutting‑edge science with a customer‑centric approach, we empower veterinarians, farmers, and pet owners to achieve better health outcomes through evidence‑based solutions.

Role Overview

As a Senior Veterinary Consultant in Customer Development, you will be the bridge between our veterinary expertise and the frontline teams that deliver care. You will provide technical support, deliver virtual education, and train sales and service teams, ensuring that every stakeholder has the knowledge and tools to succeed. This role is ideal for a seasoned veterinarian who thrives in a dynamic, remote‑first environment and is passionate about sharing expertise to elevate the entire veterinary ecosystem.

Key Responsibilities

• Technical Support & Troubleshooting: Serve as the primary point of contact for complex clinical queries from veterinarians, technicians, and sales representatives. Diagnose issues, recommend evidence‑based solutions, and document best practices.
• Virtual Education & Training: Design and deliver engaging, interactive webinars, workshops, and e‑learning modules that cover product usage, disease management, and emerging veterinary trends.
• Sales Team Enablement: Partner with the sales organization to develop training materials, product demos, and case studies that translate clinical benefits into compelling sales narratives.
• Field Support & Travel: Conduct on‑site visits (up to 15% domestic travel) to support key accounts, provide hands‑on training, and gather feedback to refine product offerings.
• Knowledge Management: Curate and maintain a comprehensive knowledge base, FAQs, and troubleshooting guides that reflect the latest scientific insights and regulatory updates.
• Stakeholder Collaboration: Work closely with research, marketing, and product development teams to relay field insights, identify product gaps, and influence future innovations.
• Compliance & Quality Assurance: Ensure all training and support activities adhere to industry regulations, company policies, and ethical standards.

Essential Qualifications

• Doctor of Veterinary Medicine (DVM/VMD) from an AVMA‑accredited program.
• Active veterinary license in at least one U.S. jurisdiction.
• Minimum of 5 years of clinical practice experience, preferably in a mixed‑practice or large‑scale setting.
• Proven ability to communicate complex scientific concepts to diverse audiences.
• Strong proficiency with virtual communication platforms (Microsoft Teams, Zoom, Webex).
• Excellent written and verbal communication skills in English.
• Demonstrated commitment to continuous learning and professional development.

Preferred Qualifications

• Experience in veterinary consulting, product support, or customer‑facing roles.
• Background in animal health product development or clinical trials.
• Familiarity with digital learning tools and instructional design principles.
• Knowledge of regulatory frameworks such as FDA, USDA, and state veterinary boards.
• Experience with data analysis and reporting to inform business decisions.
• Multilingual capabilities to support international clients.

Skills & Competencies

• Clinical Expertise: Deep understanding of animal physiology, disease pathology, and therapeutic interventions.
• Analytical Thinking: Ability to dissect complex problems, synthesize data, and propose actionable solutions.
• Instructional Design: Skill in creating engaging, learner‑centered content that translates science into practice.
• Relationship Building: Talent for establishing trust with veterinarians, technicians, and sales teams across geographies.
• Project Management: Proven track record of managing multiple initiatives, timelines, and stakeholder expectations.
• Adaptability: Comfortable navigating a fast‑paced, evolving industry and embracing new technologies.
• Leadership: Ability to mentor junior staff, influence cross‑functional teams, and drive continuous improvement.

Career Growth & Learning Opportunities

At brighthush, your professional journey is supported by a culture of mentorship, innovation, and lifelong learning. As a Senior Veterinary Consultant, you will:

• Lead cross‑functional projects that shape product strategy and market positioning.
• Mentor emerging veterinarians and technical staff, fostering the next generation of leaders.
• Participate in global conferences, workshops, and scientific symposia to stay at the forefront of veterinary science.
• Access internal training programs covering advanced diagnostics, data analytics, and digital health.
• Earn certifications in veterinary informatics, instructional design, or product management.
• Progress into senior leadership roles such as Director of Veterinary Services, Global Clinical Lead, or Chief Veterinary Officer.

Work Environment & Company Culture

brighthush champions a remote‑first culture that values flexibility, collaboration, and work‑life balance. Our teams are distributed across the United States, yet we maintain a strong sense of community through:

• Weekly virtual town halls and knowledge‑sharing sessions.
• Monthly “Innovation Labs” where employees pitch new ideas and prototype solutions.
• Annual retreats that blend team building with wellness activities.
• Inclusive policies that celebrate diversity, equity, and belonging.
• Commitment to sustainability, with initiatives to reduce carbon footprints and support animal welfare causes.

Compensation & Benefits

We offer a competitive total rewards package designed to attract and retain top talent:

• Base Salary: $118,400 – $175,000 per year, commensurate with experience and performance.
• Performance Bonuses: Annual incentive plans tied to individual and company goals.
• 401(k) Matching: Up to 5% company match to help you build long‑term wealth.
• Health & Wellness: Comprehensive medical, dental, and vision coverage, including telehealth services.
• Paid Time Off: Generous vacation, sick leave, and personal days, plus paid holidays.
• Parental Leave: Generous paid maternity, paternity, and adoption leave.
• Professional Development: Reimbursement for certifications, conferences, and continuing education.
• Relocation Assistance: Support for employees moving to new regions (if required).
• Wellness Programs: Gym memberships, mindfulness apps, and wellness stipends.

Why Join brighthush?

When you join brighthush, you become part of a mission‑driven organization that values scientific rigor, compassionate care, and innovative thinking. You will:

• Make a tangible impact on animal health worldwide.
• Collaborate with a diverse, high‑performing team that respects your expertise.
• Enjoy the flexibility of a remote work environment without sacrificing career growth.
• Benefit from a culture that rewards curiosity, creativity, and continuous improvement.

How to Apply

Ready to elevate veterinary care and empower professionals across the globe? Submit your application today and join brighthush in shaping the future of animal health.