Sr. Associate, Process Manager

Sr. Associate, Process Manager - Business Cards & Payments (Work From Home) About this role - We are seeking a highly motivated, detail-oriented, and experienced Senior Associate, Process & Controls Manager to join the Business Cards & Payments t eam. - We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers. - As a Process & Controls Manager on our Business Operations team, you will work on multiple initiatives. These could include: - Working closely with a small team to develop a pilot, with a focus on developing process instructions and monitoring strategy - Using enterprise-standard business process management tools to monitor, learn from, and improve existing processes - Leveraging qualitative and quantitative data to develop and prioritize improvement agendas - Planning and implementing strategic changes, ensuring process artifacts and strategies are updated (focusing on risk management and associate readiness) - Our business is dynamic, and continually evolving and growing. We work very closely with