Strategic Business Development & Customer Success Manager – Digital Farming & Irrigation Solutions (North America) – Lead Growth, Innovation, and Sustainable Impact for brighthush
About brighthush
brighthush is a pioneering force in precision agriculture, turning complex data streams into actionable insights that empower growers to make smarter, faster decisions. With a portfolio that spans advanced irrigation systems, sensor‑driven analytics, and the flagship GrowSphere™ platform, we help farmers worldwide maximize yield, conserve resources, and achieve sustainable profitability. Our mission is simple yet ambitious: to help growers everywhere thrive while protecting the planet for future generations.
As we expand our footprint across the United States and Canada, we are looking for a dynamic, results‑oriented professional to join our Digital Farming team. The ideal candidate will blend deep industry knowledge with a passion for customer success, driving both new business growth and long‑term adoption of brighthush’s cutting‑edge solutions.
Why Join brighthush?
- Impactful Work – Shape the future of agriculture by connecting growers with technology that transforms their operations.
- Collaborative Culture – Work alongside experts in agronomy, data science, and engineering who are committed to continuous learning.
- Career Growth – Accelerate your career with mentorship, cross‑functional projects, and a clear path to senior leadership roles.
- Competitive Compensation – Earn a base salary of $100,000–$130,000, plus performance‑based incentives.
- Comprehensive Benefits – Enjoy health coverage, retirement plans, generous paid time off, tuition reimbursement, and more.
About the Role
As a pivotal member of the Digital Farming team, you will be the bridge between brighthush’s innovative technology and the growers who rely on it. Your focus will be twofold: driving new revenue through strategic business development and ensuring existing customers achieve maximum value through proactive customer success. You will work closely with sales, marketing, product, and technical support to create a seamless experience that accelerates adoption and fuels growth.
Key Responsibilities
Business Development
- Identify and cultivate new market opportunities for GrowSphere™ and emerging digital farming solutions across growers, chemical companies, agronomy firms, food processors, and strategic industry partners.
- Develop and execute go‑to‑market strategies that expand brighthush’s presence through both traditional and non‑traditional sales channels.
- Build and nurture relationships with large enterprise growers, key industry influencers, and channel partners to secure long‑term collaborations.
- Design and launch partnership programs that accelerate adoption of GrowSphere™ solutions, including joint marketing, pilot projects, and co‑innovation initiatives.
- Collaborate with brighthush’s commercial organization to align sales, marketing, and product teams around shared growth objectives.
Customer Success & Adoption
- Serve as the primary advocate for enterprise customers, ensuring they realize maximum value from GrowSphere™ and related digital farming tools.
- Conduct regular business reviews with key accounts, focusing on utilization metrics, ROI, and future expansion opportunities.
- Partner with brighthush Key Account Managers, Regional Sales Managers, and dealer networks to deliver a seamless customer experience.
- Identify cross‑sell, upsell, and expansion opportunities within existing accounts, translating customer needs into actionable product roadmaps.
- Collect, analyze, and communicate customer feedback to Product Management and the broader Digital Farming team, driving continuous improvement.
Product Expertise & Enablement
- Act as the commercial subject‑matter expert for GrowSphere™ and the broader digital farming portfolio.
- Deliver compelling presentations, training sessions, and demonstrations to prospects and customers, translating technical features into business value.
- Support internal sales enablement and dealer education programs, ensuring the entire channel is equipped to sell and support our solutions.
- Stay abreast of industry trends, emerging technologies, and competitive offerings, positioning brighthush as a thought leader.
Support Coordination
- Facilitate communication between customers and the Digital Farming technical support team when assistance is required.
- Escalate complex customer issues to the appropriate technical specialists, ensuring timely resolution.
- Maintain a clear boundary between customer success responsibilities and day‑to‑day technical support, which is handled by the Digital Farming support organization.
Essential Qualifications
- Bachelor’s degree in Agriculture, Business, Engineering, or a related field (MBA preferred).
- 5+ years of experience in business development, customer success, or account management within the agriculture technology or irrigation industry.
- Proven track record of driving revenue growth and expanding market share for digital or data‑driven solutions.
- Deep understanding of irrigation systems, precision agriculture, and the value proposition of digital farming platforms.
- Exceptional communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
- Strong analytical mindset, comfortable using data to inform strategy and measure success.
- Experience working with enterprise customers and managing complex, multi‑stakeholder engagements.
Preferred Qualifications
- Experience with GrowSphere™ or similar digital farming platforms.
- Background in agronomy, crop science, or farm management.
- Knowledge of regulatory frameworks and sustainability initiatives in agriculture.
- Fluency in additional languages (e.g., Spanish, French) to support diverse North American markets.
- Prior experience in a startup or high‑growth environment, demonstrating adaptability and resilience.
Core Skills & Competencies
- Strategic Thinking – Ability to develop long‑term growth plans that align with corporate objectives.
- Customer‑Centric Mindset – Passion for delivering exceptional value and building lasting relationships.
- Data‑Driven Decision Making – Proficiency in using analytics to guide business development and customer success initiatives.
- Collaboration – Comfortable working cross‑functionally with sales, marketing, product, and technical teams.
- Project Management – Skilled at managing multiple initiatives simultaneously, ensuring on‑time delivery.
- Adaptability – Thrive in a fast‑paced, evolving industry where priorities can shift quickly.
Career Growth & Learning Opportunities
At brighthush, we believe in investing in our people. As a Business Development & Customer Success Manager, you will:
- Gain exposure to cutting‑edge agricultural technology and data science.
- Participate in leadership development programs that prepare you for senior roles.
- Collaborate with global teams, expanding your professional network and cultural competence.
- Access continuous learning resources, including industry conferences, certifications, and internal training.
- Influence product strategy and shape the future of digital farming.
Work Environment & Culture
brighthush fosters a culture of innovation, inclusivity, and accountability. Our remote‑first model empowers you to work from anywhere in the United States or Canada while staying connected through virtual collaboration tools. We celebrate diversity, encourage open dialogue, and reward creativity. Every team member is expected to contribute to our mission of sustainable agriculture and to uphold our core values of integrity, excellence, and customer focus.
Compensation & Benefits
Base Salary: $100,000 – $130,000 per year, commensurate with experience and market conditions.
Incentives: Short‑term and long‑term performance bonuses tied to revenue, customer satisfaction, and product adoption metrics.
Benefits:
- Health, dental, and vision insurance for you and your dependents.
- 401(k) retirement plan with company match (or Canadian pension plan).
- Paid time off: vacation, sick leave, and company holidays.
- Parental leave and flexible work arrangements.
- Short‑term and long‑term disability coverage.
- Tuition reimbursement for professional development courses.
- Employee assistance program and wellness resources.
- Access to a global network of experts and industry events.
How to Apply
If you are a strategic thinker with a passion for agriculture technology and a proven ability to drive growth and customer success, we want to hear from you. Join brighthush and help shape the future of farming.