Strategic Customer Category Manager – Lead Category Leadership & Data‑Driven Growth for brighthush’s Frozen & Refrigerated Portfolio

About brighthush

brighthush is a global leader in the food and beverage industry, celebrated for its commitment to quality, sustainability, and innovation. With a diverse portfolio that spans iconic frozen and refrigerated products, brighthush has earned a reputation for delivering exceptional taste experiences while championing responsible sourcing and environmental stewardship. Our mission is to nourish communities worldwide, and we do so by blending culinary expertise with cutting‑edge technology and data‑driven insights.

As we continue to expand our market presence, we’re looking for a visionary Customer Category Manager to serve as the Category Captain for our brighthush team. This role will be pivotal in shaping the future of our frozen and refrigerated categories, ensuring that our products resonate with consumers and outperform competitors across every channel.

Why brighthush?

• • Impactful Work – Drive category strategy that directly influences sales, brand equity, and consumer satisfaction.
• • Data‑Centric Culture – Leverage advanced analytics, AI, and proprietary tools to uncover insights and craft winning initiatives.
• • Global Reach – Collaborate with cross‑functional teams across North America, Europe, and Asia.
• • Career Growth – Fast‑track your career with mentorship, leadership development, and opportunities to move into senior category or brand management roles.
• • Inclusive Environment – Thrive in a workplace that values diversity, equity, and inclusion.

Key Responsibilities

As the Category Captain, you will own the end‑to‑end category lifecycle for brighthush’s frozen and refrigerated segments. Your day‑to‑day activities will include:

• • Relationship Management – Independently manage day‑to‑day relationships with brighthush’s buying, space & presentation teams, and external partners. Lead weekly business unit status meetings, providing project updates, shopper trend insights, and category performance highlights.
• • Reporting & Analytics – Own the full reporting process. Combine syndicated data (Circana, POS/panel, Numerator), internal sales data, and brighthush Partners Online resources (VIQ, DOMO, Hubble) into detailed monthly reports and strategic insights. Proactively handle ad‑hoc requests and deliver actionable recommendations.
• • Marketplace & Competitive Intelligence – Analyze competitive and retailer trends in merchandising, pricing, brand, and SKU selection. Report on market share, competitor performance, and industry trends with clear, data‑driven recommendations.
• • Trend Analysis – Research macro and micro trends, apply them to current and forward‑looking initiatives, and share applicable insights with stakeholders.
• • Planogram & Assortment Management – Oversee the planogram process end‑to‑end, ensuring brighthush’s needs and timelines are met. Manage planogram and assortment updates 2–4 times per year, reviewing category and item‑level performance data to recommend the most productive assortment across planogram segmentations.
• • Strategic Influence – Build category strategies leveraging shopper and category data. Drive growth, improve on‑shelf execution, and meet assortment goals.
• • AI & Technology Stewardship – Demonstrate responsible use of approved AI tools, safeguarding sensitive information, validating outputs, and integrating AI into daily work to improve efficiency.

Essential Qualifications

• • Bachelor’s degree or equivalent experience in category management, retail analytics, or a related field.
• • Minimum of 3 years in category management, category captaincy, or retail analytics.
• • Proven ability to build strong relationships and be seen as a trusted advisor.
• • Extensive knowledge of syndicated data sources (Circana, POS/panel, Numerator).
• • Experience with brighthush Partners Online resources (VIQ, DOMO, Hubble).
• • Familiarity with brighthush’s assortment and planogram execution processes.
• • Working knowledge of JDA/Blue Yonder Space Planning software.
• • Excellent planning, analytical, and communication skills, plus strong PowerPoint, Excel, PowerBI, and presentation skills.
• • Demonstrated ability to integrate AI into daily work, evaluate outputs critically, and apply professional judgment when using AI.

Preferred Qualifications

• • Category Captainship experience within a large consumer packaged goods (CPG) organization.
• • Experience managing cross‑functional teams across marketing, supply chain, and finance.
• • Advanced proficiency in data visualization tools (Tableau, Looker).
• • Familiarity with retail space planning and shelf‑execution metrics.
• • Experience leading change management initiatives and driving adoption of new technologies.

Core Skills & Competencies

• • Analytical Thinking – Translate complex data sets into clear, actionable insights.
• • Strategic Vision – Develop long‑term category plans that align with business objectives.
• • Communication Excellence – Present findings to senior stakeholders with confidence and clarity.
• • Collaboration & Influence – Work effectively across functional teams and influence decision‑makers.
• • Project Management – Lead multiple initiatives simultaneously, meeting deadlines and budgets.
• • Adaptability – Thrive in a fast‑paced, evolving environment.
• • Technology Savvy – Leverage analytics platforms, AI tools, and data visualization to drive performance.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing a clear path for advancement. As a Category Manager, you will:

• • Gain exposure to senior leadership and strategic decision‑making.
• • Participate in leadership development programs focused on category strategy, brand management, and global market dynamics.
• • Access cross‑functional training in supply chain, marketing, and finance.
• • Apply for this job