Strategic Customer Development Manager – FMCG Key Account Leadership & Growth Optimization for brighthush

About brighthush

brighthush is a global leader in the fast‑moving consumer goods (FMCG) sector, delivering high‑quality personal care, oral care, home care, and pet nutrition products to millions of households worldwide. With a heritage of innovation, sustainability, and customer‑centricity, brighthush has built a reputation for excellence across diverse markets. Our mission is to empower everyday moments with products that blend science, design, and purpose, while fostering a culture of collaboration, continuous learning, and social responsibility.

As we expand our footprint in the Philippines and beyond, we are seeking a dynamic, results‑driven Customer Development Manager to lead our key account strategy, deepen relationships with top retailers, and drive revenue growth across the region. This role is pivotal in translating market insights into actionable plans that elevate brand presence, optimize shelf performance, and unlock new business opportunities.

Why Join brighthush?

• Impactful Work: Shape the future of a leading FMCG brand in a fast‑paced, high‑growth environment.
• Career Growth: Access to structured leadership development, mentorship programs, and cross‑functional projects that accelerate your career trajectory.
• Inclusive Culture: A diverse, collaborative workplace that values every voice and encourages innovative thinking.
• Competitive Compensation: Market‑aligned salary, performance bonuses, and comprehensive benefits package.
• Work‑Life Balance: Flexible remote work options with a supportive team structure.

Key Responsibilities

As the Customer Development Manager, you will be the strategic partner for our retail and distribution network. Your day‑to‑day activities will include:

• Develop and execute a comprehensive key account plan that aligns with brighthush’s sales targets and brand positioning.
• Monitor and analyze sales performance metrics, market share trends, and consumer insights to identify growth opportunities and potential risks.
• Negotiate pricing, promotional activities, and distribution agreements with major retailers, ensuring mutually beneficial outcomes.
• Conduct regular store visits and field audits to assess shelf execution, product visibility, and compliance with brand standards.
• Collaborate with cross‑functional teams—marketing, supply chain, finance, and product development—to launch new initiatives and resolve operational challenges.
• Lead and mentor a small team of account coordinators, fostering a culture of accountability, continuous improvement, and high performance.
• Prepare and present quarterly business reviews to senior leadership, highlighting achievements, insights, and strategic recommendations.
• Stay abreast of industry trends, competitor activities, and regulatory changes that could impact market dynamics.

Essential Qualifications

• Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.
• Minimum of 2 years of proven experience in FMCG key account management or sales leadership.
• Strong analytical mindset with the ability to interpret complex data sets and translate findings into actionable strategies.
• Excellent communication, negotiation, and presentation skills, capable of influencing stakeholders at all levels.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and Google Workspace (Sheets, Slides, Drive).
• Demonstrated ability to thrive under pressure, manage multiple priorities, and deliver results within tight deadlines.
• Fluency in English (written and spoken). Knowledge of Filipino languages is a plus.

Preferred Qualifications

• Experience working in a remote or hybrid environment, with a proven track record of self‑management and digital collaboration.
• Knowledge of the Philippine retail landscape, including major supermarket chains, convenience stores, and e‑commerce platforms.
• Familiarity with CRM systems (e.g., Salesforce, HubSpot) and data visualization tools (e.g., Tableau, Power BI).
• Previous exposure to brand‑building initiatives, such as in‑store activations, digital marketing campaigns, or loyalty programs.
• Leadership experience in managing cross‑functional teams or projects.

Skills & Competencies

• Strategic Thinking & Visionary Leadership
• Data‑Driven Decision Making
• Relationship Building & Stakeholder Management
• Negotiation & Conflict Resolution
• Project Management & Execution Excellence
• Adaptability & Resilience in Dynamic Markets
• Team Collaboration & Coaching
• Customer‑Centric Mindset with a passion for delivering value

Career Growth & Learning Opportunities

At brighthush, we believe that your professional growth is as important as the business outcomes you drive. As a Customer Development Manager, you will:

• Participate in our Leadership Development Program, featuring rotational assignments, mentorship from senior executives, and targeted skill workshops.
• Engage in continuous learning through internal e‑learning modules, industry conferences, and external certifications (e.g., Certified Professional Sales Leader).
• Take ownership of high‑impact projects that cross departmental boundaries, giving you visibility and influence across the organization.
• Be considered for future roles in regional sales leadership, brand management, or global account strategy, based on performance and career aspirations.

Work Environment & Culture

brighthush thrives on a culture of transparency, innovation, and mutual respect. Our remote‑first approach empowers you to work from anywhere while staying connected through:

• Weekly virtual team huddles and monthly all‑hands meetings.
• Digital collaboration tools (Slack, Microsoft Teams, Miro) that facilitate real‑time communication.
• Regular virtual coffee chats and informal networking events to build camaraderie.
• A commitment to mental health and well‑being, with access to counseling services and wellness programs.

Compensation & Benefits

While specific figures vary by role and location, brighthush offers a competitive package that includes:

• Base salary aligned with industry standards for mid‑level FMCG sales leaders.
• Performance‑based bonus structure tied to key metrics such as sales growth, margin improvement, and account penetration.
• Health, dental, and vision insurance coverage for you and your dependents.
• Retirement savings plan with company match.
• Paid time off, including vacation, sick leave, and public holidays.
• Professional development stipend and reimbursement for relevant certifications.
• Employee discount program on brighthush products.

How to Apply

If you are ready to bring your strategic mindset, sales acumen, and passion for customer success to a forward‑thinking FMCG leader, we encourage you to apply today. Join brighthush and help us shape the future of everyday life.