Strategic Executive & Virtual Assistant – Senior Business Partner & Operations Lead for brighthush Leadership Team

Introduction

In today’s hyper‑connected marketplace, the ability to blend strategic foresight with operational excellence is the secret sauce behind every high‑growth organization. brighthush is at the forefront of this transformation, harnessing cutting‑edge technology, data‑driven insights, and a culture of relentless curiosity to empower leaders and clients alike. We’re not just building products; we’re crafting experiences that redefine how businesses thrive in a digital age.

As we accelerate our journey, we’re looking for a dynamic, proactive Executive & Virtual Assistant who will become an indispensable partner to our founder and senior leadership. This role transcends traditional administrative duties—it’s a strategic position that shapes decision‑making, streamlines operations, and elevates client engagement through thoughtful, tech‑savvy execution.

Key Responsibilities

In this multifaceted role, you will:

• Master Email & Calendar Management – Own the executive’s inbox and calendar, filtering, prioritizing, and responding to high‑impact messages with a polished, professional tone. Anticipate scheduling conflicts and proactively propose optimal solutions.
• Serve as Client‑Facing Liaison – Curate and manage the founder’s LinkedIn presence, ensuring every post, comment, and interaction reflects brighthush’s brand voice and values. Act as the first point of contact for high‑profile clients, delivering exceptional service and building lasting relationships.
• Coordinate Complex Scheduling & Meeting Management – Orchestrate Zoom calls, virtual conferences, and in‑person meetings across multiple time zones. Capture detailed minutes, translate discussions into actionable items, and follow up on deliverables.
• Lead Onboarding & Presentation Development – Design and execute a seamless onboarding journey for new clients. Create high‑impact decks, welcome kits, and process guides that set the tone for long‑term partnership and client success.
• Steward the CRM Ecosystem – Maintain the ActiveCampaign database, reconciling contacts, segmenting audiences, and executing high‑level sales administrative tasks. Ensure data integrity and leverage insights to support marketing and sales initiatives.
• Govern File & Project Management – Organize Google Drive structures, manage Asana workflows, and employ advanced spreadsheet techniques to track metrics, deadlines, and deliverables. Ensure all project documentation is up‑to‑date and accessible.
• Drive Process Optimization – Identify bottlenecks, propose automation solutions, and implement AI tools to increase efficiency and reduce manual effort. Champion continuous improvement initiatives across the organization.
• Provide Strategic Insight & Anticipation – Anticipate the executive’s needs before they’re articulated, offering proactive solutions and recommendations that align with brighthush’s strategic goals. Act as a trusted advisor, translating complex data into clear, actionable insights.

Essential Qualifications

• 3–5 years of experience as an Executive Assistant to a business owner or C‑suite executive in a fast‑paced, technology‑centric environment.
• Demonstrated critical thinking and problem‑solving skills; ability to navigate ambiguity and deliver clear, actionable outcomes.
• Advanced proficiency in ActiveCampaign, Asana, Google Workspace, and Microsoft Office Suite.
• Strong Excel/Google Sheets skills, including pivot tables, VLOOKUP, and data visualization.
• Proficiency with AI productivity tools (e.g., ChatGPT, Jasper, Otter.ai, Zapier) and a track record of integrating them into daily workflows.
• Exceptional attention to detail, organizational rigor, and a confident executive presence in client‑facing interactions.
• Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences.

Preferred Qualifications

• Experience in a SaaS, tech, or consulting firm where rapid scaling and client success are paramount.
• Background in project management or operations, with a proven ability to streamline processes and implement best practices.
• Knowledge of marketing automation, lead nurturing, and sales funnel optimization.
• Familiarity with remote collaboration tools and virtual team dynamics.
• Experience managing high‑profile stakeholders and handling confidential information with discretion.

Skills & Competencies

• Strategic Thinking – Ability to see the big picture while managing day‑to‑day details.
• Tech Fluency – Comfortable learning new tools quickly and leveraging them to solve problems.
• Communication Excellence – Clear, concise, and persuasive communication across all channels.
• Adaptability – Thrive in a dynamic environment where priorities shift rapidly.
• Proactive Initiative – Anticipate needs, propose solutions, and take ownership of outcomes.
• Client‑Centric Mindset – Deliver exceptional service that enhances client satisfaction and loyalty.

Career Growth & Learning Opportunities

At brighthush, we believe in continuous growth. As our Executive & Virtual Assistant, you’ll:

• Gain exposure to senior leadership and strategic decision‑making processes.
• Participate in cross‑functional projects that span marketing, sales, product, and operations.
• Access a curated learning library, including courses on AI, data analytics, and leadership.
• Receive mentorship from seasoned executives and industry experts.
• Have the opportunity to transition into roles such as Operations Manager, Project Lead, or Product Owner.

Work Environment & Company Culture

brighthush is built on a foundation of trust, transparency, and collaboration. Our remote‑first culture means you can work from anywhere while staying connected through:

• Weekly virtual huddles and monthly all‑hands meetings.
• Open communication channels via Slack, Teams, and Zoom.
• A culture that celebrates experimentation, learning from failure, and celebrating wins.
• Flexible work hours that respect work‑life balance.

Compensation, Perks & Benefits

While specific figures may vary based on experience, we offer a competitive base salary, performance‑based bonuses, and a comprehensive benefits package that includes:

• Health, dental, and vision insurance (fully or partially covered).
• Unlimited paid time off and a generous holiday schedule.
• Professional development stipend and conference reimbursement.
• Equity or stock‑option plans to share in brighthush’s success.
• Access to wellness programs, mental health resources, and a supportive community.

Why Join brighthush?

When you become part of brighthush, you’re not just filling a role—you’re becoming a key player in a company that values innovation, autonomy, and impact. You’ll work alongside passionate leaders who are committed to creating meaningful change and building a future where technology serves humanity.

Ready to Make an Impact?

If you’re a proactive, tech‑savvy Executive & Virtual Assistant who thrives in a fast‑moving environment and is eager to partner with a visionary founder, we want to hear from you. Apply today and help shape the next chapter of brighthush’s journey.