Strategic National Account Manager – Emerging Customer Growth & Solution Sales Leadership

About brighthush

brighthush is a forward‑thinking, industry‑leading organization that thrives on innovation, customer obsession, and a culture of relentless improvement. With a global footprint and a portfolio of high‑impact products, we empower our partners to achieve breakthrough results. Our mission is to create lasting value for customers, employees, and communities by combining cutting‑edge technology, data‑driven insights, and a collaborative spirit.

Why Join brighthush?

At brighthush, you’ll be part of a dynamic team that values ownership, creativity, and measurable impact. We offer a flexible, remote‑first environment that supports work‑life balance while encouraging high performance. Our people are our greatest asset, and we invest heavily in professional development, wellness programs, and a comprehensive benefits package that grows with you.

Position Overview

We are seeking an ambitious, solution‑oriented Strategic National Account Manager to lead the growth of emerging customers across the United States. This role is not a traditional sales position; it is a strategic partnership role that blends account management, business planning, and cross‑functional leadership. You will own the entire customer lifecycle, from discovery and solution design to execution and performance measurement, ensuring that both brighthush and our customers achieve sustainable, profitable growth.

Key Responsibilities

• Customer Relationship Leadership: Serve as the primary liaison between brighthush and key emerging customers, building trust and influencing decision‑makers across the organization.
• Data‑Driven Opportunity Identification: Leverage market intelligence, sales data, and industry trends to uncover high‑potential accounts and develop targeted growth strategies.
• Strategic Account Planning: Craft and execute comprehensive business plans that align with each customer’s strategic objectives, ensuring superior outcomes and long‑term partnership.
• Solution Selling: Translate customer needs into tailored solutions, positioning brighthush’s portfolio to deliver measurable value and competitive advantage.
• Financial Stewardship: Build robust business cases, manage P&L responsibilities, and present financial insights to internal stakeholders to secure resources and drive profitability.
• Cross‑Functional Collaboration: Partner with Supply Chain, Demand Planning, Legal, Culinary, Marketing, and R&D teams to align initiatives, streamline execution, and maximize ROI.
• Trade Program Optimization: Design and manage trade programs that deliver optimal return on investment, while challenging both internal and external partners to innovate.
• Joint Business Planning: Lead joint business planning sessions with strategic customers, setting clear goals, metrics, and accountability frameworks.
• Performance Review & Reporting: Prepare and present periodic business reviews, highlighting achievements, insights, and next steps to both customers and brighthush leadership.
• Continuous Improvement: Identify process gaps, propose enhancements, and champion a culture of experimentation and learning.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, Sales, or a related field (or equivalent experience).
• Minimum 5 years of national account management experience with a proven track record of driving profitable volume and new business.
• Deep understanding of the restaurant, culinary, or distributor industry is highly desirable.
• Strong business acumen with the ability to discern high‑value opportunities and make data‑driven decisions.
• Advanced analytical skills, including proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and experience with CRM or sales analytics platforms.
• Excellent verbal and written communication skills, with a history of influencing senior stakeholders and negotiating complex deals.
• Valid driver’s license and clean driving record; willingness to travel extensively (overnight travel required).
• Self‑starter with an entrepreneurial mindset, capable of working independently while collaborating across functions.

Preferred Qualifications

• Experience managing multi‑channel or multi‑territory accounts.
• Knowledge of supply chain dynamics and demand planning processes.
• Familiarity with financial modeling and P&L management.
• Previous experience in a fast‑paced, high‑growth environment.
• Leadership experience, including coaching and developing junior team members.

Core Competencies & Skills

• Strategic Thinking: Ability to see the big picture and translate it into actionable plans.
• Customer Focus: Deep empathy for customer challenges and a passion for delivering value.
• Influence & Negotiation: Skilled at building consensus and driving agreements.
• Analytical Rigor: Comfortable working with data to uncover insights and justify decisions.
• Execution Excellence: Proven track record of delivering on commitments and meeting deadlines.
• Collaboration: Comfortable working cross‑functionally and building strong internal relationships.
• Adaptability: Thrives in a dynamic environment and can pivot quickly when priorities shift.

Career Growth & Development

At brighthush, your career trajectory is defined by your ambition and performance. As a National Account Manager, you will:

• Progress to senior leadership roles such as Senior Account Director, Regional Manager, or Director of Strategic Partnerships.
• Access a robust learning ecosystem, including leadership development programs, industry certifications, and mentorship opportunities.
• Participate in cross‑functional projects that broaden your skill set and expose you to new business areas.
• Benefit from a transparent promotion framework that rewards results, innovation, and cultural fit.

Work Environment & Culture

brighthush champions a remote‑first culture that empowers employees to work from anywhere while staying connected through virtual collaboration tools. Our culture is built on:

• Ownership: Every team member is empowered to make decisions and drive outcomes.
• Innovation: We encourage experimentation, celebrate failures as learning opportunities, and reward creative solutions.
• Inclusivity: Diverse perspectives are valued, and we foster an environment where everyone feels heard.
• Well‑being: Comprehensive wellness programs, flexible schedules, and mental health resources support our employees’ holistic health.

Compensation & Benefits

We offer a competitive base salary range of $104,200 – $130,200 per year, commensurate with experience and geographic location. In addition:

• Performance‑based bonus structure aligned with individual and company goals.
• Health, dental, vision, and prescription coverage for employees and eligible dependents.
• Retirement savings plan with company match.
• Paid time off, holidays, and flexible work arrangements.
• Employee Assistance Program, wellness initiatives, and financial planning resources.
• Professional development budget and access to industry conferences.

How to Apply

If you are a strategic thinker, a relationship builder, and a results‑driven leader ready to shape the future of emerging customer growth at brighthush, we want to hear from you. Submit your application through our careers portal and join a team that values innovation, ownership, and impact.

brighthush is an Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodation during the application process, please contact [email protected].