Support Specialist

Description

Position Details

·       Coordinate outreach and follow-up services for children and families

·       Assist with Medicaid billing, claims processing, and insurance navigation

·       Conduct Hawk-i enrollment and re-enrollment activities

·       Provide support to the dental hygienist at school program to include documentation, setting up and taking down at schools, head start and WIC clinics

·       Connect families with community resources and healthcare services

·       Provide support through phone calls, written communication, and care coordination

·       Collaborate with healthcare providers, schools, and community partners

·       Maintain accurate documentation and ensure confidentiality standards are met

Requirements

Qualifications

·       High school diploma or equivalent required

·       One to three years of experience in Medicaid billing, healthcare, human services, or a related field preferred

·       Strong communication, organizational, and computer skills

·       Ability to build positive relationships with families and community partners

·       Valid driver's license, reliable transportation, and willingness to travel as needed

Summary

UDMO is compassionate and organized Support Specialist to join our Child and Adolescent Health team. In this rewarding role, you'll help families overcome barriers to healthcare by connecting them to community resources, assisting with oral health care coordination, navigating Medicaid and Hawk-i programs, and supporting children in accessing the services they need to thrive.

High school diploma or equivalent; 1-3 years experience in Medicaid billing, healthcare, or human services preferred; strong communication and computer skills; valid driver's license and reliable transportation; willingness to travel.

Key Responsibilities

• coordinating outreach
• assisting with billing
• connecting families

Job Details

• Category: Healthcare Services - Allied Health
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Iowa, United States
• Languages: English

About Upper Des Moines Opportunity

A healthcare organization supporting children and families through care coordination and community resources. — Industry: Healthcare