Vice-President, Global Client Relations
Company Description
AL DURR Technical Projects Group is a UAE-based market entry and execution partner focused on validating, launching, and scaling sustainable technologies across the GCC, MENA, and Africa. The company works with technology owners, investors, and regional partners to move innovations from early market discovery through pilots, commercial deployment, and regional expansion. AL DURR specialises in solutions for hot, arid, and resource-constrained environments, with core focus areas in food and agriculture, water and energy systems, and sustainable infrastructure and mobility. Founded on a UAE–China partnership, AL DURR combines Emirati leadership with global technology networks to enable structured, region-specific knowledge and technology transfer. Through a strong ecosystem of delivery partners, investors, and sector specialists, the company helps innovators reduce risk, accelerate market entry, and build scalable operations anchored in the UAE and expanded across the wider region. Role Description The 全球客户关系副总裁 (Global Vice President of Client Relations) is a full-time remote role responsible for leading global client relationship strategy and execution across priority markets. This position oversees key accounts, manages strategic partnerships, and ensures high levels of customer satisfaction for technology and solution owners, investors, and regional partners. Day-to-day responsibilities include setting client engagement frameworks, guiding account teams, reviewing performance metrics, and coordinating cross-functional input from technical, commercial, and delivery teams. The role also involves developing and negotiating long-term agreements, identifying expansion opportunities, and aligning client expectations with AL DURR’s execution capabilities and regional growth plans. The Global VP will represent AL DURR in senior-level client meetings, industry forums, and partnership discussions, ensuring consistent communication, risk management, and value creation for all stakeholders.
Qualifications
Strong Business Relationship Management and Client Relations skills, with experience building and maintaining strategic, long-term partnerships across multiple regions. Proven ability in Account Management and Customer Satisfaction, including overseeing key accounts, improving service quality, and managing client feedback and escalation. Solid Finance skills, including understanding of commercial models, contract structures, revenue forecasting, and profitability management for global accounts. Extensive experience in international business, preferably within sustainable technologies, infrastructure, or related sectors in GCC, MENA, or Africa. Demonstrated leadership in managing multicultural, remote teams and collaborating across technical, commercial, and operational functions. Excellent communication, negotiation, and stakeholder management skills, with fluency in English; additional languages such as Arabic or Chinese are an advantage. Bachelor’s degree in Business, Finance, Engineering, or a related field; a Master’s degree (e.g., MBA) is preferred. Willingness to travel internationally as needed to support