Vice President of Client Relationship Management

Company Description

Lely High School is an educational institution located in Naples, Florida, serving a diverse student community from the surrounding area. The school focuses on academic achievement, personal development, and community engagement, preparing students for higher education and career success. Team members work in a collaborative environment that values integrity, respect, and continuous improvement. The organization supports innovation in both instructional programs and operational practices to better serve students and families. Role Description The Vice President of Client Relationship Management is a full-time remote role responsible for overseeing relationships with key external partners, donors, and community stakeholders. This role leads strategies to strengthen engagement, manage client accounts, and ensure consistent, high-quality communication with all partners. Day-to-day responsibilities include developing relationship management plans, monitoring client satisfaction, coordinating with internal academic and administrative teams, and identifying opportunities for new partnerships or funding. The Vice President will analyze client data and financial performance related to partnerships, prepare reports for leadership, and support decision-making that aligns with the school’s mission and long-term goals. This role also guides a small team or cross-functional group to deliver responsive service and maintain strong, professional relationships.

Qualifications

Ability to apply Business Relationship Management skills to build, maintain, and grow strategic partnerships and stakeholder engagement. Knowledge of Finance and Financial Services to interpret budgets, funding streams, and partnership-related financial performance. Experience in Sales and client development to identify new opportunities, communicate value propositions, and support sustainable growth. Understanding of Investments and long-term financial planning to support decisions that benefit the school’s strategic initiatives. Strong communication, negotiation, and interpersonal skills, with the ability to collaborate effectively across diverse teams. Demonstrated leadership experience, including managing projects or teams in education, nonprofit, or related sectors. Proficiency with CRM tools, data analysis, and reporting to track client interactions and measure outcomes. Bachelor’s degree in Business, Finance, Public Administration, Education Management, or a related field; advanced degree preferred.