Vice-President of Data Operations

Role Description The Vice-President of Data Operations is a full-time, remote leadership role responsible for overseeing the end-to-end operations of the organization’s data ecosystem. This role leads teams that manage data ingestion, integration, quality, governance, and delivery to internal and external stakeholders. The Vice-President partners with executive leadership to define and execute data operations strategy, aligning initiatives with business goals and performance targets. Day-to-day responsibilities include directing operational processes, monitoring key performance indicators, optimizing resource allocation, and ensuring compliance with relevant standards and regulations. This role also collaborates closely with technology, analytics, and customer-facing teams to ensure data services are reliable, secure, and responsive to evolving business needs.

Qualifications

Demonstrated expertise in Operations Management, including building and optimizing processes, managing teams, and driving efficiency in data-related functions. Proficiency in P&L Management, with experience owning budgets, forecasting, and ensuring data operations contribute to profitability and cost control. Strong background in Customer Service, with the ability to ensure data products and services meet stakeholder expectations and support a positive customer experience. Advanced Strategic Planning skills, including setting long-term data operations roadmaps, prioritizing initiatives, and aligning with organizational objectives. Proven Project Management capabilities, overseeing complex, cross-functional data initiatives from planning through delivery. Experience leading distributed or remote teams, with strong people management, coaching, and talent development skills. Knowledge of modern data architectures, data platforms, and best practices in data governance, data quality, and security. Excellent communication and collaboration skills, with the ability to influence senior stakeholders and translate technical concepts into business language. Bachelor’s degree in Business, Data/Information Systems, Engineering, or a related field; an advanced degree (MBA or similar) is beneficial. Experience in a senior data, operations, or technology leadership role within a complex, fast-paced organization.