Vice President of Operational Excellence

Role Description The Vice President of Operational Excellence is a full-time, remote position responsible for driving continuous improvement and efficiency across the organization’s processes and services. This role oversees the design, implementation, and optimization of operational frameworks that support accurate, timely job postings and high-quality user experiences. The Vice President will collaborate with cross-functional teams to define performance metrics, streamline workflows, and align operations with strategic goals. Typical responsibilities include developing and executing operational excellence strategies, enhancing process standardization, evaluating supply chain and partner relationships, and ensuring scalable systems as the platform grows. The role also involves mentoring leaders, establishing best practices, and using data-driven insights to support decision-making and operational performance.

Qualifications

Candidates should possess strong experience in Operational Excellence and Operations Management, with a proven track record of implementing continuous improvement methodologies and performance frameworks. Candidates should possess expertise in Manufacturing Operations and Manufacturing Operations Management, including optimizing processes, quality, and productivity across complex environments. Candidates should possess skills in Supply Chain Management, focusing on efficient resource allocation, vendor management, and end-to-end process integration. Extensive leadership experience in senior operations roles, preferably at the director or vice president level, with the ability to guide cross-functional teams and influence stakeholders. Strong analytical and problem-solving skills, with proficiency in using data, KPIs, and dashboards to drive decisions and improvements. Excellent communication and collaboration abilities, with comfort working in a remote, distributed environment. Experience in service-oriented or platform-based businesses, ideally with exposure to recruitment, job boards, or HR technology, is an advantage. Relevant academic background such as a bachelor’s degree in business, operations, engineering, or a related field; an advanced degree or professional certifications in operations or supply chain are beneficial.