Vice President Operations

Company Description 1000s Jewelry Company is a luxury goods and jewelry organization headquartered in Shenzhen, Guangdong, China. The company operates from Yida Building in the Baoan district and serves a diverse global clientele seeking high-quality, premium jewelry products. As a growing player in the luxury market, 1000s Jewelry Company focuses on craftsmanship, design innovation, and exceptional customer experiences. Prospective team members join a business that values operational excellence, brand reputation, and long-term customer relationships. The company offers opportunities to contribute to the expansion of its international presence and luxury product offerings. Role Description The Vice President Operations is a full-time, remote role responsible for overseeing end-to-end operational performance across the organization. This position leads the development and execution of operational strategies, ensuring efficiency, scalability, and alignment with business goals. Daily responsibilities include optimizing processes, managing cross-functional projects, overseeing budgets and P&L performance, and establishing metrics to monitor operational outcomes. The role collaborates closely with leadership teams to support customer service excellence, improve supply chain and production workflows, and drive continuous improvement initiatives. The Vice President Operations also mentors operational teams, promotes best practices, and supports strategic planning to sustain growth in the luxury jewelry market.

Qualifications

Demonstrated expertise in Operations Management and Project Management, with a track record of improving processes and leading complex initiatives. Strong Strategic Planning and P&L Management skills, including experience setting operational priorities, managing budgets, and supporting profitability. Experience in Customer Service leadership, with the ability to design and oversee service standards that enhance client satisfaction and brand loyalty. Proven ability to lead remote, cross-functional teams, build collaborative relationships, and communicate clearly with stakeholders at all levels. Background in luxury goods, retail, manufacturing, or a related industry is highly beneficial, particularly with international operations exposure. Bachelor’s degree in Business, Operations Management, or a related field; an advanced degree (MBA or equivalent) is an advantage. Strong analytical, problem-solving, and decision-making abilities, with proficiency in using data and KPIs to guide operational improvements. Commitment to inclusive leadership, ethical business practices, and continuous learning in a dynamic, growth-focused environment.