[Remote] Director - Sales (TMT)

Note: The job is a remote job and is open to candidates in USA. Coastal is seeking a Director of Sales focused on technology, media, and telecommunications to grow its business in those sectors. The role develops client relationships, wins new accounts, and leads Salesforce-focused sales efforts in collaboration with Business Development and Delivery teams.

Responsibilities

• Engage with C-level stakeholders (CTOs, CROs, CMOs) at leading tech and media firms to drive digital transformation and win new “logo” accounts
• Create detailed business and territory plans that account for TMT market trends like 5G adoption, streaming service shifts, and SaaS-based business models
• Personally unearth net new sales opportunities through high-level networking, VC/PE ecosystem connections, and tech-industry events
• Manage the entire customer relationship lifecycle, ensuring that Salesforce solutions bridge the gap between Lead-to-Cash and high-volume subscriber management
• Lead discovery conversations that uncover technical debt and business goals related to recurring revenue models, churn reduction, and agile scalability
• Present Salesforce solutions that align with the fast-moving objectives of TMT firms
• Provide professional after-sales support to enhance customer lifetime value (LTV) and ensure long-term platform adoption
• Maintain rigorous forecasting and pipeline management, reflecting the rapid sales cycles and high-velocity nature of the technology sector
• Mentor junior Business Development resources on how to communicate value to technical buyers and product-led organizations
• Engage with Salesforce TMT-focused RVPs and AEs to co-sell and build a reputation as the preferred partner for complex high-tech implementations
• Partner with Coastal Leadership to align business development with agile delivery methodologies and DevOps-centric environments
• Work with your team to create estimates and SOWs that account for phased MVP rollouts, API-first integrations, and rapid deployment schedules
• Travel as needed

Skills

• 5+ years proven expertise as a Salesforce Delivery Consultant
• 5+ years of Sales experience
• Experience in SaaS sales or tech-focused professional services is a major plus
• Proven Portfolio Growth: Experience navigating the buying process of high-growth startups to enterprise-level media/telecom firms
• Deep experience in the Salesforce Ecosystem, specifically with Revenue Cloud (CPQ), Communications Cloud, or Media Cloud
• Consultative mindset with an understanding of subscription billing models, usage-based pricing, and digital content distribution
• Mastery of the Salesforce portfolio, including Mulesoft for high-volume API integrations and Tableau for churn and sentiment analysis
• Ability to “project manage” a sales cycle in a fast-paced, agile environment where speed-to-value is the primary driver
• Organizational skills with a focus on managing high-velocity pipelines and technical pre-sales complexity
• Experience with Technology: Salesforce, Zoominfo, LinkedIn
• Must have full-time permanent US work authorization
• Hands-on Salesforce consulting experience highly preferred
• Bachelor's Degree preferred
• Equivalent experience
• Experience as a Salesforce Consultant, preferably at an implementation partner

Benefits

• Flexible working hours with an emphasis on a life-work balance (in that order!)
• Remote flexible work
• Unlimited Paid Time Off (RTO)
• 401K with Company Match
• Medical, Vision, & Dental coverage
• Competitive quarterly bonus opportunities
• Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems
• Occasional in-house competitions with spot bonuses
• A flexible and fun team culture
• Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
• Monthly All-Hands calls to bring the company together
• An open-door leadership policy with access to mentorship and guidance
• Opportunities for accelerated growth, networking, and career guidance and support
• Trust, transparency and respect across all levels of the company

Company Overview