VP of Operations

Role Description The VP of Operations is a full-time remote role responsible for overseeing and optimizing operational processes across the organization. This position manages daily operations, including systems, workflows, and resource allocation to support academic and administrative teams. The VP of Operations will lead strategic operational planning, coordinate cross-functional projects, monitor performance metrics, and ensure compliance with organizational policies and relevant regulations. The role involves collaborating with school leadership to improve service delivery to students, families, and staff, while maintaining budget and P&L accountability. The VP will also develop and refine operational best practices, support change management initiatives, and drive continuous improvement in efficiency and quality.

Qualifications

Demonstrated skills in Operations Management and Project Management to oversee complex initiatives and daily workflows. Experience with P&L Management and Strategic Planning to guide budgeting, resource allocation, and long-term organizational goals. Strength in Customer Service to support students, families, staff, and external partners with responsive, high-quality service. Proven leadership experience managing remote teams and cross-functional collaboration. Strong analytical, problem-solving, and decision-making abilities, with competence in using data to drive improvements. Excellent written and verbal communication skills and the ability to present to leadership and stakeholders. Bachelor’s degree in business, management, education administration, or a related field; advanced degree preferred. Experience in education, nonprofit, or mission-driven organizations is beneficial.