VP of Operations
Role Description The VP of Operations is a full-time, remote leadership role responsible for overseeing end-to-end operations for Bureau Veritas Consumer Products Services BD Ltd. This role involves directing operational strategy, optimizing processes, and ensuring efficient delivery of testing, inspection, and certification services. The VP of Operations will manage budgets and P&L performance, align resources with business priorities, and drive continuous improvement initiatives across multiple teams. Day-to-day responsibilities include collaborating with cross-functional leaders, monitoring key performance indicators, resolving escalated client issues, and ensuring compliance with internal policies and external regulations. The role also includes mentoring operational leaders, supporting strategic projects, and contributing to long-term business planning and growth.
Qualifications
Strong experience in Operations Management, with a proven record of improving efficiency, quality, and compliance in complex service organizations. Demonstrated expertise in P&L Management, including budgeting, forecasting, cost control, and driving sustainable profitability. Background in Customer Service and client relationship management, with the ability to handle escalations and support high service standards. Strategic Planning skills, including setting operational priorities, supporting long-term business goals, and aligning teams with company strategy. Project Management capabilities, with experience leading cross-functional initiatives, managing timelines, and delivering results. Strong leadership, people management, and coaching skills, with the ability to lead remote teams and foster an inclusive, performance-focused culture. Excellent analytical, problem-solving, and decision-making skills, supported by clear communication and stakeholder management abilities. Relevant bachelor’s or master’s degree in business, operations, engineering, or a related field; experience in testing, inspection, or certification sectors is an advantage.