Senior Vaccine Customer Representative – Sales & Account Management – Manhattan South – brighthush

About brighthush

brighthush is a global leader in the healthcare sector, dedicated to improving lives through innovative vaccines and pharmaceutical solutions. With a legacy of scientific excellence and a commitment to public health, brighthush empowers communities worldwide to stay healthy and resilient. Our culture is built on collaboration, integrity, and a relentless pursuit of impact. As we expand our footprint in the United States, we’re looking for passionate professionals who want to make a difference in the lives of patients and healthcare providers alike.

Position Overview

We are seeking an experienced Senior Vaccine Customer Representative to join our dynamic sales team in the Manhattan South region. In this role, you will be the primary point of contact for key healthcare providers, hospitals, and public health agencies, driving adoption of our cutting‑edge vaccine portfolio. You will leverage your deep industry knowledge, strong communication skills, and analytical mindset to build lasting relationships, develop strategic account plans, and exceed sales targets.

Key Responsibilities

• Strategic Account Management: Own a portfolio of high‑value accounts, ensuring consistent engagement, satisfaction, and growth. Conduct regular business reviews and develop tailored solutions that align with each customer’s needs.
• Sales Presentations & Demonstrations: Deliver compelling, data‑driven presentations to healthcare professionals, showcasing the clinical benefits, safety profile, and cost‑effectiveness of our vaccine products.
• Business Planning & Forecasting: Create detailed quarterly and annual sales plans, including pipeline development, revenue projections, and territory strategy. Use CRM tools to track progress and adjust tactics as needed.
• Cross‑Functional Collaboration: Work closely with marketing, medical affairs, supply chain, and regulatory teams to ensure seamless execution of product launches, promotional campaigns, and compliance initiatives.
• Market Intelligence: Monitor competitive landscape, emerging trends, and regulatory changes. Provide actionable insights to senior leadership to inform product strategy and pricing decisions.
• Travel & On‑Site Engagement: Travel up to 25% of the time to meet clients, attend conferences, and participate in community outreach events. Represent brighthush with professionalism and enthusiasm.
• Compliance & Documentation: Maintain accurate records of customer interactions, sales activities, and regulatory submissions. Adhere to all internal policies and external regulations governing pharmaceutical sales.

Essential Qualifications

• Bachelor’s degree in Life Sciences, Business, or a related field.
• Minimum of 3 years of pharmaceutical or vaccine sales experience, or a high school diploma with 6+ years of equivalent experience.
• Valid driver’s license and reliable transportation.
• Proven track record of meeting or exceeding sales targets in a competitive market.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong analytical abilities with proficiency in data interpretation and reporting.
• Experience using CRM systems (e.g., Salesforce) and Microsoft Office Suite.
• Knowledge of vaccine regulations, immunization schedules, and healthcare provider workflows.

Preferred Qualifications

• Advanced degree (MBA, MPH, or Ph.D.) in a relevant discipline.
• Experience with Vaccine IQ or similar immunization management platforms.
• Background in public health, epidemiology, or clinical research.
• Fluency in additional languages (Spanish, Mandarin, etc.) to serve diverse communities.
• Demonstrated ability to lead cross‑functional projects and mentor junior team members.

Skills & Competencies

• Strategic Thinking – Ability to develop long‑term account plans that align with business objectives.
• Customer‑Centric Mindset – Deep empathy for healthcare providers’ challenges and a passion for delivering value.
• Data‑Driven Decision Making – Comfortable analyzing sales metrics, market data, and performance dashboards.
• Adaptability – Thrive in a fast‑moving environment with evolving product portfolios and regulatory landscapes.
• Team Collaboration – Strong collaborator who can work effectively with marketing, medical affairs, and supply chain.
• Presentation Excellence – Skilled at creating and delivering persuasive, evidence‑based presentations.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and fostering continuous learning. As a Senior Vaccine Customer Representative, you will:

• Progress to senior leadership roles such as Regional Sales Manager or Director of Account Management.
• Participate in specialized training programs covering advanced sales techniques, product science, and regulatory compliance.
• Attend industry conferences, webinars, and workshops to stay at the forefront of vaccine science and market dynamics.
• Engage in mentorship programs, both as a mentee and a mentor, to share knowledge and accelerate career development.
• Benefit from a structured performance review process that recognizes achievements and identifies growth areas.

Work Environment & Culture

brighthush offers a vibrant, inclusive workplace where innovation thrives. Our values of Integrity, Collaboration, Impact, and Excellence guide every decision. You’ll find a supportive team that celebrates successes, learns from challenges, and works together to deliver life‑saving solutions. We embrace flexibility, offering remote work options for the right candidates, while also fostering in‑office collaboration when needed.

Compensation & Benefits

Competitive base salary ranging from USD 106,200 to 167,200 per year, complemented by a performance‑based incentive plan that rewards exceeding sales goals. Additional benefits include:

• Generous paid time off (PTO) and holiday schedule.
• Retirement plan with company match.
• Health, dental, and vision insurance.
• Wellness programs, including gym memberships and mental health resources.
• Employee assistance program and flexible spending accounts.
• Professional development stipend and tuition reimbursement.
• Employee stock purchase plan and equity options.

Why Join brighthush?

When you join brighthush, you become part of a mission‑driven organization that is shaping the future of global health. You’ll work alongside passionate scientists, clinicians, and business leaders who are committed to delivering vaccines that protect communities worldwide. Your expertise will directly influence patient outcomes, and your growth will be supported by a culture that values learning, innovation, and work‑life balance.

How to Apply

Ready to take the next step in your career and make a tangible impact on public health? Submit your application through our careers portal or click the link below to explore this exciting opportunity.