WFH - Client Onboarding Specialist
About Virtualite Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We drive growth by improving efficiency, productivity, and scalability—allowing clients to focus on what matters most.
We are looking for client growth representatives with the ability to work remotely to drive revenue through client expansion and relationship development.
In this role: • Manage and grow a portfolio of client accounts • Identify upsell, cross-sell, and service expansion opportunities • Conduct consultative conversations to uncover evolving client needs • Present additional service solutions aligned with client goals • Maintain accurate account notes, forecasts, and growth pipeline in CRM tools • Collaborate with onboarding and operations teams to support client success We are looking for: • Experience in account management, client growth, or sales roles is a plus but not required • Strong relationship-building and consultative selling skills • Comfortable working independently in a remote environment • Organized, detail-oriented, and goal-driven • Strong written and verbal communication skills • Experience in BPO, SaaS, or professional services preferred What we offer: • Competitive compensation with performance-based incentives • Fully remote, work-from-home flexibility • Benefits including medical, dental, vision, 401k, and paid time off • Opportunities for career growth and advancement • Ongoing training and leadership support • Collaborative, client-focused team culture
Experience in account management, client growth, or sales is a plus but not required; strong relationship-building and consultative selling skills; comfortable working independently in a remote environment; organized, detail-oriented, goal-driven; strong written and verbal communication; BPO, SaaS, or professional services experience preferred.
Key Responsibilities
- managing client accounts
- identifying growth opportunities
- conducting consultative conversations
Skills & Tools
CRM
Job Details
- Category: Customer Service
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — United States
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
About Virtualite Business Process Outsourcing Services
A professional solutions provider helping entrepreneurs and organizations streamline operations through virtual support and digital process management. — Industry: Consulting Services