Clinical Account Executive
Company Description
Genova Diagnostics, headquartered in Asheville, North Carolina, is a global specialty clinical laboratory dedicated to supporting healthcare providers in the personalized treatment and prevention of chronic disease. The organization pioneers a systems-based testing approach that helps clinicians develop targeted treatment plans for complex, chronic conditions. Genova delivers easy-to-interpret, color graphic reports that translate test results into actionable insights and support effective physician-patient communication. The laboratory is fully accredited across multiple disciplines, including clinical chemistry, microbiology, immunology, toxicology, and molecular genetics, and offers more than 125 specialized diagnostic assessments spanning digestive health, immunology, metabolic function, and endocrinology. A team of medical experts and extensive educational resources further support healthcare professionals in selecting and utilizing the most appropriate diagnostic tests. Role Description The Clinical Account Executive is a full-time, remote role responsible for managing and growing relationships with healthcare providers and clinical practices. This role focuses on promoting Genova Diagnostics’ specialized tests, educating clients on systems-based diagnostic solutions, and supporting appropriate test selection and clinical application. Day-to-day responsibilities include conducting virtual and occasional in-person meetings with providers, presenting product information and clinical value, and responding to inquiries about test interpretation and reporting. The Clinical Account Executive will collaborate with internal medical and customer support teams to address client needs, assist with onboarding new accounts, and ensure timely follow-up on leads and opportunities. Additional tasks include monitoring account performance, preparing sales forecasts and reports, participating in educational events and webinars, and maintaining detailed records in CRM systems.
Qualifications
Experience in clinical or medical sales, account management, or healthcare business development, preferably in diagnostic laboratories or related healthcare services. Knowledge of clinical laboratory testing, chronic disease management, or related areas such as digestive health, immunology, metabolic function, or endocrinology. Strong communication and presentation skills, with the ability to explain complex clinical information clearly to healthcare professionals. Ability to build and sustain long-term client relationships, including effective negotiation, follow-up, and territory or account planning. Proficiency with CRM tools, virtual meeting platforms, and standard office software to manage pipelines, documentation, and remote interactions. Demonstrated organizational skills, including time management, prioritization of multiple accounts, and meeting sales or growth targets. Bachelor’s degree in a life science, healthcare, business, or related field; advanced clinical or scientific training is an advantage. Comfort working independently in a remote environment, with a proactive approach to problem-solving and cross-functional collaboration. Willingness to participate in occasional travel for client visits, conferences, or internal meetings as needed.