Door Technician
Company Description
DCS Dock & Door Systems, Inc. is a full-service, fully licensed, and fully insured dock and door company specializing in the sales, installation, repair, and maintenance of commercial loading dock and door industrial door systems. The company provides comprehensive solutions for warehouses, distribution centers, and industrial facilities, focusing on safety, reliability, and efficient operations. DCS Dock & Door Systems, Inc. works closely with clients to deliver high-quality products and responsive service tailored to their unique loading dock and door needs. Team members benefit from working with experienced professionals and gaining hands-on exposure to a wide range of commercial and industrial equipment. Role Description The Door Technician is a full-time remote role responsible for servicing, installing, and maintaining commercial doors and related dock equipment at customer sites. Day-to-day tasks include troubleshooting mechanical and electrical issues, performing preventative maintenance, completing repair work, and ensuring all installations meet safety and quality standards. The Door Technician communicates with customers and the internal team to schedule work, provide updates, and document service activities accurately. This role also requires following company procedures, maintaining tools and equipment, and adhering to safety regulations and industry best practices.
Qualifications
Strong mechanical aptitude with experience installing, repairing, or maintaining commercial doors, dock equipment, or similar industrial systems. Ability to read and interpret technical documents, such as manuals, schematics, and work orders, and apply them in the field. Solid problem-solving skills, including diagnosing issues, identifying root causes, and implementing effective repairs. Good communication and customer service skills to interact professionally with clients and team members, both remotely and on-site. Comfort working independently in a remote capacity, managing schedules, and documenting work using digital tools. Commitment to safety, including following OSHA guidelines and company safety protocols, and using appropriate protective equipment. Valid driver’s license and reliable transportation for travel to customer locations, as required. High school diploma or equivalent; technical or vocational training in mechanics, electrical work, or related fields is beneficial. Prior experience in dock and door service, commercial construction, or industrial maintenance is a plus.