Dynamic Customer Development Specialist – Inside Sales & Territory Management for Animal Health – Central Illinois & Indiana

About brighthush

At brighthush, we are redefining the future of animal health. With a legacy of innovation spanning over a century, we combine cutting‑edge science with compassionate care to protect the health of livestock and companion animals worldwide. Our mission is simple yet powerful: to prevent and treat disease so that animals thrive and the people who care for them can do the same.

As a global leader in the animal health sector, we invest heavily in research, technology, and talent. Our products range from vaccines and therapeutics to precision diagnostics and digital health solutions. We operate in more than 100 countries, and our teams collaborate across disciplines to deliver solutions that make a real difference on farms, in veterinary clinics, and in homes around the globe.

If you are passionate about science, customer engagement, and making a tangible impact on animal welfare, brighthush offers a dynamic, inclusive, and growth‑oriented environment where your ideas can shape the future of animal health.

Position Overview

brighthush is seeking a highly motivated Customer Development Specialist to join our Inside Sales team in the Central Illinois and Indiana region. In this role, you will be the first point of contact for veterinarians, farm managers, and other animal health professionals, building lasting relationships that drive adoption of our innovative product portfolio. You will work closely with cross‑functional teams—marketing, product, and field service—to deliver tailored solutions that meet the unique needs of each customer.

This is a full‑time, remote position that offers the flexibility to work from anywhere within Illinois, Indiana, or the broader United States, while still maintaining a strong presence in the local market. If you thrive in a fast‑paced, data‑driven environment and are eager to grow your career in sales and customer development, we want to hear from you.

Key Responsibilities

• Build and nurture customer relationships: Serve as the primary contact for new and existing clients, ensuring a seamless onboarding experience and ongoing satisfaction.
• Execute strategic sales initiatives: Develop and implement territory plans that align with company objectives, leveraging market intelligence to identify growth opportunities.
• Manage territory and pipeline: Maintain accurate, real‑time data in Salesforce and Veeva CRM, forecasting sales, tracking key metrics, and reporting progress to senior leadership.
• Collaborate with cross‑functional teams: Partner with marketing to design targeted campaigns, with product specialists to provide technical support, and with field service to coordinate on‑site visits.
• Deliver compelling presentations: Conduct virtual and in‑person product demos, highlighting the value proposition and addressing customer pain points.
• Provide market feedback: Capture insights from customers and relay them to product development and marketing teams to inform future innovations.
• Adhere to compliance standards: Ensure all sales activities comply with industry regulations, company policies, and ethical guidelines.

Essential Qualifications

• Associate degree or high school diploma with equivalent professional experience in inside sales or the animal health industry.
• Proven track record of meeting or exceeding sales targets in a B2B environment.
• Strong proficiency with digital tools, including Salesforce, Veeva CRM, and Microsoft Teams.
• Excellent verbal and written communication skills in English.
• Self‑motivated, results‑driven, and comfortable working independently in a remote setting.
• Valid driver’s license and willingness to travel within the assigned territory as needed.
• Residency in Central Illinois or Indiana (or the ability to relocate).

Preferred Qualifications

• Experience in the veterinary or livestock sector, with a deep understanding of animal health challenges.
• Knowledge of regulatory frameworks governing animal health products.
• Prior experience using Microsoft Office Suite, especially Excel for data analysis and reporting.
• Demonstrated ability to build rapport with diverse stakeholders, from small‑scale farmers to large agribusinesses.
• Fluency in a second language (e.g., Spanish) is a plus, given our diverse customer base.

Core Skills & Competencies

• Customer‑centric mindset: Ability to listen actively, understand client needs, and propose tailored solutions.
• Strategic thinking: Translate market trends into actionable sales plans.
• Data literacy: Analyze sales data, identify patterns, and make data‑driven decisions.
• Collaboration: Work effectively with internal teams and external partners.
• Adaptability: Thrive in a rapidly evolving industry and adjust strategies accordingly.
• Time management: Prioritize tasks, manage a busy pipeline, and meet deadlines.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent from the ground up. As a Customer Development Specialist, you will have access to:

• Structured onboarding and mentorship programs that accelerate your learning curve.
• Regular training sessions on product knowledge, sales techniques, and industry trends.
• Opportunities to transition into senior sales roles, product management, or business development.
• Cross‑regional exposure that broadens your understanding of diverse markets.
• Participation in global conferences and workshops, fostering professional networking.

Your success will be measured by clear metrics, and we celebrate achievements with recognition programs and career advancement pathways.

Work Environment & Company Culture

brighthush is built on a foundation of collaboration, integrity, and innovation. Our culture encourages:

• Open communication across all levels, ensuring every voice is heard.
• Work‑life balance, supported by flexible remote work arrangements.
• Continuous learning, with access to internal knowledge bases and external courses.
• Community engagement initiatives, such as volunteer days and animal welfare advocacy.
• A diverse and inclusive workplace where different perspectives drive better solutions.

Compensation & Benefits

brighthush offers a competitive total rewards package designed to attract and retain top talent:

• Base Salary: USD 68,702 – 93,600 per year, commensurate with experience.
• Performance Incentives: Quarterly bonuses tied to individual and team sales goals.
• 401(k) Matching: Up to 4% of your salary, ensuring a strong retirement foundation.
• Health & Wellness: Comprehensive medical, dental, and vision plans.
• Paid Time Off: Generous PTO, sick leave, and paid holidays.
• Parental Leave: Generous maternity and paternity leave policies.
• Relocation Assistance: Support for candidates moving to the Central Illinois/Indiana region.
• Professional Development: Reimbursement for certifications, conferences, and continuing education.
• Employee Assistance Program: Confidential counseling and support services.

Why Join brighthush?

When you join brighthush, you become part of a mission‑driven organization that values your expertise and empowers you to make a real difference. You will work alongside passionate professionals who are committed to scientific excellence, customer success, and sustainable animal health solutions. Your contributions will directly influence the well‑being of animals and the livelihoods of farmers and veterinarians worldwide.

If you are ready to take the next step in your sales career, bring your enthusiasm for animal health, and thrive in a culture that celebrates innovation and collaboration, we invite you to apply today.

How to Apply

Submit your resume and a cover letter outlining why you are the ideal candidate for this role. Please include any relevant sales achievements and how you have leveraged CRM tools in previous positions. Applications can be submitted through the brighthush careers portal or via the link below: