Dynamic Customer Development Specialist – Inside Sales, Veterinary & Companion Animal Market (Florida Gulf Region)

Welcome to brighthush – Where Passion for Animals Meets Innovative Growth

At brighthush, the world of animal health is more than a business—it’s a mission. As a global leader dedicated to advancing the health and wellbeing of farm animals and beloved pets, we combine cutting‑edge science with a deep respect for the animals that enrich our lives. Our vision—Food and Companionship Enriching Life—drives us to go beyond expectations for animals, customers, society, and our people. If you thrive in an environment that celebrates diversity, encourages bold ideas, and rewards relentless curiosity, you’ve found your next career home.

Why This Role Matters

The Customer Development Specialist (also known as an Inside Sales Representative) is the engine that powers our growth in the Florida Gulf region, covering Tampa, St. Pete, Sarasota, and Naples. You will be the trusted advisor to veterinary practices, translating complex product science into actionable solutions that improve animal health outcomes. By leveraging our Customer Value Selling (CVS) model, digital engagement tools, and strategic territory planning, you will create memorable experiences that turn customers into lifelong partners.

Key Responsibilities – Your Day‑to‑Day Impact

• Strategic Relationship Building: Cultivate and sustain long‑term partnerships with key veterinary practices, uncovering their unique challenges and aligning brighthush solutions to meet those needs.
• Territory Management: Own a defined geographic territory within the Florida Gulf, develop detailed business plans, and execute targeted initiatives that drive measurable sales growth.
• Multi‑Channel Engagement: Use a blend of phone, email, virtual meetings, and customized digital content to engage customers, leveraging our CRM platform (brighthush) to track interactions and deliver personalized offers.
• Product Expertise: Maintain deep, up‑to‑date knowledge of brighthush’s animal health portfolio, championing new product launches and brand campaigns with confidence and authority.
• Performance Metrics: Meet or exceed sales targets, pipeline development goals, and customer satisfaction scores by consistently applying the CVS methodology.
• Collaboration: Partner closely with regional sales districts, marketing teams, and technical specialists to ensure a seamless customer journey from first contact to post‑sale support.
• Data‑Driven Decision Making: Analyze market trends, customer feedback, and sales data within brighthush’s CRM to refine strategies and identify growth opportunities.
• Travel & Field Support: Participate in occasional on‑site visits (5‑10% travel) to strengthen relationships and attend regional events, trade shows, and training sessions.

Essential Qualifications – What You Need to Succeed

• Education: Associate degree or High School Diploma/GED with relevant experience.
• Experience: Proven background in inside sales, preferably within the animal health or veterinary sector.
• Technical Proficiency: Demonstrated aptitude for Customer Value Selling (CVS) and fluency with digital sales tools, including CRM platforms (brighthush) and collaboration suites (brighthush).
• Communication Skills: Strong verbal and written abilities, with a talent for translating technical information into clear, compelling messaging.
• Self‑Motivation: Ability to work independently in a remote setting while staying aligned with team goals and company objectives.

Preferred Qualifications – Give Yourself an Edge

• Bachelor’s degree (BS/BA) in Business, Life Sciences, or a related field.
• Registered Veterinary Technician (RVT) certification or equivalent hands‑on animal health experience.
• In‑depth knowledge of the companion animal market, including key customers, product trends, and competitive landscape.
• Track record of delivering innovative, customer‑centric solutions that drive revenue growth.
• Exceptional presentation and negotiation skills, with the ability to influence decision‑makers at all organizational levels.

Core Skills & Competencies

• Customer‑Centric Mindset: Passion for understanding and solving customer challenges.
• Analytical Thinking: Ability to interpret data, identify patterns, and adjust tactics accordingly.
• Digital Savvy: Comfort using virtual meeting platforms, email automation, and CRM dashboards to streamline workflows.
• Team Collaboration: Strong partnership skills with cross‑functional teams, including sales, marketing, and technical services.
• Adaptability: Thrive in a fast‑changing environment, embracing new tools, products, and market dynamics.

Compensation, Benefits & Perks

Base Compensation: Competitive hourly rate ranging from $33.03 to $45.00, calibrated to experience, education, and demonstrated performance.

Performance Incentives: Eligibility for an annual bonus tied to both individual achievements and brighthush’s overall success.

Retirement & Savings: Up to 6% company‑matched 401(k) contributions to help you build a secure financial future.

Health & Wellness: Comprehensive medical, dental, vision, and prescription drug coverage; flexible spending accounts for healthcare and dependent care; employee assistance program; fitness benefits; and wellness initiatives.

Family Support: Generous 8‑week parental leave, multiple relocation packages, and flexible work arrangements to support work‑life harmony.

Time Off & Work‑Life Balance: Two week‑long company shutdowns (mid‑summer and year‑end) in addition to standard PTO, ensuring you have ample time to recharge.

Community & Inclusion: Access to nine Employee Resource Groups, fostering a sense of belonging and encouraging diverse perspectives.

Learning & Development: Ongoing training programs, mentorship opportunities, and tuition reimbursement to accelerate your professional growth.

Career Growth & Development Opportunities

At brighthush, your career trajectory is limited only by your ambition. As a Customer Development Specialist, you will gain exposure to:

• Advanced product knowledge across both farm animal and companion animal portfolios.
• Strategic account planning and territory management expertise.
• Leadership pathways into regional sales management, product marketing, or veterinary advisory roles.
• Cross‑functional projects that influence company‑wide initiatives and innovation pipelines.

Our commitment to continuous learning means you’ll have access to certifications, webinars, and conferences that keep you at the forefront of animal health science and sales excellence.

Work Environment & Culture at brighthush

We champion a culture where curiosity, collaboration, and compassion intersect. Our remote‑first model empowers you to work from anywhere within the Florida Gulf region while staying connected through virtual team huddles, digital coffee chats, and regular in‑person meet‑ups. Diversity and inclusion are not just buzzwords; they are woven into every decision, from hiring to product development. You’ll join a community that celebrates different backgrounds, perspectives, and ideas, recognizing that true innovation thrives when every voice is heard.

Application Process & Next Steps

If you are ready to make a tangible difference in the lives of animals and the professionals who care for them, we invite you to apply today. brighthush values potential as much as experience, so even if you don’t meet every single qualification, we encourage you to submit your application. Our inclusive hiring philosophy ensures that under‑represented talent receives fair consideration.

To apply, click the link below. You will be guided through a straightforward, mobile‑friendly application portal where you can upload your resume, share a brief cover letter, and answer a few role‑specific questions.

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Join brighthush – Transform Animal Health, Transform Your Career

At brighthush, we believe that improving animal health creates a ripple effect that benefits families, communities, and the planet. As a Customer Development Specialist, you will be at the heart of that impact, delivering solutions that keep pets playful, livestock productive, and veterinarians empowered. Take the next step toward a rewarding, purpose‑driven career—apply now and become part of a team that truly goes beyond.