Dynamic Customer Experience Specialist Intern – Elevate Brand Engagement & Campaign Excellence in the East USA

About brighthush

brighthush is a trailblazing ag‑tech leader that blends precision breeding, cutting‑edge biotechnology, and digital innovation to deliver high‑performance seeds and crop solutions worldwide. With a mission to empower farmers, reduce environmental impact, and secure global food and fuel supplies, brighthush is at the forefront of sustainable agriculture. Our culture is built on collaboration, curiosity, and a relentless focus on customer success. We believe that every team member, from interns to senior leaders, plays a vital role in shaping the future of farming.

Why Join brighthush?

At brighthush, you’ll experience a workplace that celebrates belonging, fosters professional growth, and balances ambition with well‑being. As part of our Emerging Talent Program, you’ll gain hands‑on experience in real‑world projects, work alongside seasoned professionals across Commercial, Procurement, Finance, and Marketing, and develop the skills that will set you apart in the ag‑tech industry.

Role Overview

The Customer Experience Specialist (CES) Intern will be a key player in the Commercial Team, based in West Palm Beach, FL. This internship blends operational excellence with creative campaign support, providing you with a comprehensive view of how brighthush delivers exceptional experiences to farmers, partners, and stakeholders. You’ll manage promotional inventory, coordinate campaign logistics, track budgets, and streamline processes—all while collaborating with cross‑functional teams and external vendors.

Key Responsibilities

• Oversee the full lifecycle of promotional items: inventory management, request handling, ordering, distribution, and delivery tracking.
• Develop and maintain centralized trackers for inventory, requests, costs, orders, campaign activity, and delivery status.
• Maintain accurate budget, purchase order, invoice, and campaign‑expense records; support monthly budget‑status reporting.
• Coordinate with Commercial partners, Procurement, Finance, vendors, and delivery contacts to ensure timely execution of all initiatives.
• Track assigned orders and deliveries from request through completion; identify and promptly address delays, discrepancies, or issues.
• Support CES campaigns from planning through execution, including timelines, materials, communications, logistics, follow‑up, and basic performance tracking.
• Provide administrative support through meeting coordination, documentation, status updates, and organization of shared materials.
• Document recurring CES workflows and recommend practical improvements that reduce manual work, delays, or ambiguity.
• Adhere to brand standards, compliance expectations, purchasing procedures, and vendor‑management processes.
• Participate in occasional national travel for events and client engagements.

Essential Qualifications

• Currently pursuing a degree in Marketing, Communications, Business, Design, or a related field.
• Exceptional organizational skills with a keen eye for detail and the ability to juggle multiple tasks and deadlines.
• Clear written and verbal communication skills; comfortable collaborating across teams.
• Passion for customer experience, marketing campaigns, project coordination, and operational excellence.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Hands‑on experience with design platforms such as Canva and Adobe Creative Cloud (Illustrator, InDesign).
• Strong familiarity with major social media platforms and best practices for creating engaging digital content.
• A proactive, reliable, and solutions‑oriented mindset.

Preferred Qualifications

• Experience with project‑management tools (e.g., Asana, Trello, Monday.com).
• Basic understanding of budgeting and financial reporting.
• Prior exposure to the ag‑tech or agriculture industry.
• Knowledge of supply‑chain or logistics processes.

Skills & Competencies

• Strategic thinking and analytical problem‑solving.
• Strong interpersonal skills and the ability to build relationships with internal and external stakeholders.
• Adaptability in a fast‑moving, dynamic environment.
• Attention to brand consistency and compliance.
• Tech‑savvy with a willingness to learn new tools and platforms.

Career Growth & Learning Opportunities

As a CES Intern at brighthush, you’ll:

• Work on high‑impact projects that directly influence farmer success and brand perception.
• Receive mentorship from senior CES leaders and cross‑functional managers.
• Participate in workshops, webinars, and on‑the‑job training covering marketing strategy, data analytics, and supply‑chain fundamentals.
• Gain exposure to the entire commercial lifecycle—from ideation to execution—preparing you for future roles in marketing, operations, or product management.
• Build a professional network across multiple departments and external partners.

Work Environment & Culture

brighthush thrives on a culture of collaboration, innovation, and continuous improvement. Our team values:

• Open communication and transparency.
• Respect for diverse perspectives and inclusive decision‑making.
• Work‑life balance, with flexible scheduling and remote options where appropriate.
• Recognition of achievements and celebration of milestones.
• Commitment to sustainability and responsible business practices.

Compensation & Perks

Hourly compensation for this internship ranges from $20 to $45, depending on experience and responsibilities. In addition to competitive wages, brighthush offers:

• Comprehensive health, dental, and vision benefits for full‑time employees and eligible interns.
• Paid time off and holiday schedule.
• Professional development stipend and access to industry conferences.
• Employee discount program on brighthush products and services.
• Opportunity to work on meaningful, innovative projects that solve real‑world challenges.

How to Apply

Ready to make an impact in the ag‑tech space? Submit your resume, cover letter, and a brief portfolio (if applicable) through our careers portal. Highlight how your academic background, skills, and enthusiasm align with the responsibilities of the CES Intern role.

Closing Statement

At brighthush, we believe that the future of agriculture depends on the passion and creativity of the next generation. As a Customer Experience Specialist Intern, you’ll be at the heart of our mission to empower farmers, protect the planet, and deliver sustainable solutions. If you’re eager to learn, collaborate, and drive change, we invite you to join our team and help shape the future of farming.