Dynamic Remote Virtual Assistant – Multitasking Support Specialist for Global Hospitality & Marketing Operations

About brighthush

brighthush is a forward‑thinking, U.S.‑based global hospitality and marketing management powerhouse. With a portfolio that spans full‑service hotels, select‑service properties, luxury resorts, convention centers, and independently owned accommodations, we empower hotel owners and investors to unlock maximum revenue and sustainable growth. Our seasoned operators, cutting‑edge technology platforms, and expansive marketing capabilities consistently deliver exceptional results across the industry.

As brighthush expands its footprint, we’re on the hunt for an enthusiastic, entrepreneurial, and highly organized Virtual Assistant to join our dynamic support team. This is a fully remote, independent‑contractor role that offers a competitive hourly base rate plus performance‑based bonuses. If you thrive in a fast‑paced environment, love to juggle multiple priorities, and are eager to grow your skill set in the hospitality and marketing arena, we want to hear from you.

What Your Typical Day Looks Like

As a Virtual Assistant at brighthush, you’ll be the linchpin that keeps our operations running smoothly. Your day will involve a blend of administrative excellence, creative content production, and data‑driven reporting. Below is a snapshot of the tasks you’ll master:

• Report Preparation: Compile, analyze, and present performance metrics for hotel partners and internal stakeholders.
• Calendar Management: Coordinate meetings, conference calls, and event schedules across multiple time zones.
• Content Creation: Draft engaging articles, blog posts, and social media copy that showcase our brand’s voice.
• Appointment Scheduling: Organize administrative appointments, client onboarding sessions, and vendor meetings.
• Digital Marketing Tools: Operate social media management platforms, email marketing suites, and CRM systems.
• Basic Bookkeeping: Track expenses, reconcile invoices, and maintain accurate financial records.

Key Responsibilities

In addition to the daily tasks above, you’ll be expected to:

• Act as a proactive problem‑solver, anticipating needs and providing solutions before issues arise.
• Maintain a high level of confidentiality and professionalism when handling sensitive information.
• Collaborate with cross‑functional teams—marketing, sales, finance, and operations—to ensure seamless project execution.
• Continuously refine processes and workflows to increase efficiency and reduce turnaround times.
• Stay updated on industry trends, emerging technologies, and best practices in hospitality and digital marketing.

Essential Qualifications

We’re looking for candidates who bring a blend of education, experience, and personal attributes that align with our mission:

• Education: Bachelor’s or Master’s degree (preferably with distinction) in Business, Marketing, Communications, Hospitality, or a related field.
• Experience: Minimum of 1 year in marketing or sales, with a focus on Digital Marketing, Telemarketing, CRM, Sales & Channel Management, Marketing Spend Effectiveness, or Marketing Insights & Analytics.
• Technical Proficiency: Comfortable using Microsoft Office Suite, Google Workspace, CRM platforms (e.g., Salesforce, HubSpot), social media schedulers (e.g., Hootsuite, Buffer), and basic bookkeeping software.
• Time Management: Ability to work 9 AM–5 PM EST, with flexibility to accommodate occasional late‑evening or weekend tasks as needed.
• Communication: Excellent written and verbal communication skills in English, with a keen eye for detail and a polished, professional tone.
• Coachability: Openness to feedback, a growth mindset, and a willingness to learn new tools and processes.

Preferred Qualifications

While not mandatory, the following will give you a competitive edge:

• Experience in the hospitality or tourism sector.
• Proficiency in additional languages (Spanish, French, Mandarin, etc.).
• Advanced skills in data visualization tools (Tableau, Power BI).
• Prior experience as an independent contractor or freelancer.
• Knowledge of SEO best practices and content marketing strategies.

Core Skills & Competencies

Success in this role hinges on a blend of technical, analytical, and interpersonal skills:

• Organizational Excellence: Mastery of task prioritization, deadline management, and multi‑project coordination.
• Analytical Thinking: Ability to interpret data, identify trends, and translate insights into actionable recommendations.
• Digital Savvy: Comfortable navigating digital marketing ecosystems, social media platforms, and CRM systems.
• Creative Writing: Craft compelling copy that resonates with diverse audiences.
• Adaptability: Thrive in a dynamic environment with shifting priorities and evolving technologies.
• Collaboration: Work effectively with remote teams, building rapport and fostering open communication.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Virtual Assistant, you’ll have access to:

• Comprehensive onboarding and ongoing training modules covering hospitality operations, digital marketing, and advanced analytics.
• Mentorship from senior leaders in marketing, sales, and operations.
• Opportunities to transition into specialized roles—such as Marketing Analyst, Sales Coordinator, or Operations Specialist—based on performance and interest.
• Cross‑departmental projects that broaden your skill set and expose you to new facets of the business.
• Regular performance reviews with clear metrics and actionable feedback.

Work Environment & Company Culture

brighthush is committed to fostering a culture of innovation, collaboration, and inclusivity—especially in a remote setting. You’ll experience:

• A flexible, results‑oriented work model that respects work‑life balance.
• Regular virtual team huddles, brainstorming sessions, and social events to build camaraderie.
• A transparent communication style, with open channels for ideas, concerns, and feedback.
• Access to a digital resource hub containing best practices, toolkits, and industry research.
• A supportive environment that values diversity, equity, and inclusion.

Compensation, Perks, & Benefits

While the exact figures may vary based on experience and performance, you can expect:

• Competitive hourly base rate for independent contractors.
• Performance‑based weekly and monthly bonuses tied to key metrics.
• Paid Time Off (PTO) of 17 days annually, including national holidays and personal leave.
• Access to a comprehensive benefits package for eligible contractors, including health, dental, and vision plans.
• Provision of a stipend for high‑speed internet, noise‑canceling headset, and a dedicated workspace setup.
• Opportunities for professional development—webinars, conferences, and certifications—at no additional cost.

Why Join brighthush?

When you become part of brighthush, you’re not just filling a role—you’re stepping into a mission to elevate hospitality worldwide. You’ll:

• Work with a team of passionate professionals who are leaders in the industry.
• Contribute to projects that directly impact hotel owners, investors, and guests.
• Gain exposure to cutting‑edge marketing platforms and data analytics tools.
• Build a versatile skill set that spans hospitality, marketing, sales, and operations.
• Enjoy the flexibility of remote work while being part of a global, high‑energy organization.

Ready to Apply?

If you’re ready to bring your enthusiasm, entrepreneurial spirit, and organizational prowess to brighthush, we’d love to hear from you. Click the link below to submit your application and join a team that’s redefining hospitality and marketing on a global scale.