Head of Payments Practice - IT Services
Summary: Lead and scale the Payments practice of a global technology services and consulting firm. This is a private equity owned business with a clear growth mandate. You will own the practice P&L, grow strategic accounts across processors, acquirers, payment service providers, ISVs and fintechs, and lead global onsite and offshore teams. You will report to the Chief Business Officer with direct executive visibility About the Client: Our client is a Private Equity backed domain-led, engineering-driven technology and services partner that enables organizations to modernize core platforms, scale operations, and embed responsible AI. With over 3,000 experts across five countries, they bring deep industry expertise and disciplined engineering execution to solve complex business challenges.
What You Will Do
Set and execute the Payments strategy: choose priority segments, service offerings and growth bets Own revenue, margin and forecast accuracy through disciplined budgeting, pipeline management and operating reviews Build trusted relationships with senior business, product, technology and operations leaders across the payments ecosystem Expand existing accounts through executive engagement and account planning, and win new clients alongside sales leadership Lead solution shaping, proposals, pricing and commercial negotiations, balancing customer needs with delivery capability and margin Drive go-to-market plans and ecosystem partnerships that build a qualified pipeline Own delivery performance across multiple engagements, including governance, utilization, staffing, risk and escalations Develop client, domain and delivery leaders, and partner with engineering teams to build reusable capabilities and payments talent What You Bring Leadership of a business unit, practice or large client portfolio in a technology services or consulting firm, including global onsite and offshore teams Deep expertise in cards and merchant payments (acquiring, processing, gateways, merchant onboarding, POS, digital commerce) Meaningful experience in B2B payments, embedded payments or embedded finance Direct P&L ownership with a record of measurable revenue and margin growth Proven senior client relationships across processors, acquirers, PSPs, ISVs or fintechs, with a history of converting opportunities into profitable engagements Enough technical fluency to guide solution discussions with senior technology executives
Nice to Have
Experience working directly for a payments company in addition to technology services or consulting leadership. Experience in a private equity backed business, with disciplined performance management and accountability for profitable growth. How Success Will Be Measured Profitable revenue growth, new client wins, a credible pipeline, reliable forecasts, delivery performance, customer retention and the strength of your global team. Why This Role Build and shape a practice in one of the fastest-moving areas of fintech PE-backed platform with investment behind the growth plan Competitive executive compensation, shared with qualified candidates during the process Direct access to senior leadership and the ability to set the practice agenda US-based remote, with travel for client and team engagement