Remote Account Executive – Customer Growth & Expansion Specialist for Dental Practice Management Software
Introduction
At brighthush, we’re redefining the way dental practices operate. With a legacy that dates back to the late 19th century, brighthush has evolved into a global leader in imaging, CAD/CAM, and practice‑management solutions. Our mission is simple: empower dental and oral health professionals to deliver exceptional patient care through cutting‑edge technology. As we continue to expand our footprint across the United States, we’re looking for a dynamic, results‑driven Account Executive to join our Customer Growth team and accelerate revenue across our SMB dental practice portfolio.
Why brighthush?
- Innovation at Scale – From advanced imaging systems to cloud‑based practice management, our products are designed to streamline workflows and improve patient outcomes.
- Customer‑Centric Culture – We place our clients at the heart of everything we do, fostering long‑term partnerships built on trust, transparency, and shared success.
- Growth Opportunities – Whether you’re a seasoned sales professional or an ambitious early‑career talent, brighthush offers a clear path for advancement, continuous learning, and professional development.
- Remote‑First Flexibility – Work from anywhere in the USA and enjoy a healthy work‑life balance while collaborating with a high‑performing, diverse team.
Key Responsibilities
As a Remote Account Executive, you will be the primary revenue driver for our existing SMB dental practice customers. Your focus will be on identifying growth opportunities, delivering compelling product demonstrations, and closing deals that align with each practice’s unique goals.
- Drive expansion revenue across a portfolio of existing SMB dental practice customers through upselling and cross‑selling our comprehensive suite of software solutions.
- Proactively reach out to existing accounts via outbound calling, email, and virtual meetings to schedule discovery sessions, uncover growth opportunities, and understand each customer’s needs, business challenges, and growth goals.
- Conduct engaging product demonstrations that map brighthush solutions to the customer’s objectives, showcasing ROI, efficiency gains, and competitive advantages.
- Meet and exceed weekly KPI targets for activity, including number of outbound calls, meetings scheduled, product demos delivered, and deals closed.
- Serve as the sales‑focused point of contact for existing customers, coordinating with support, implementation, and product teams to ensure a seamless customer experience.
- Stay informed on industry trends, regulatory changes, and emerging technologies, sharing thought leadership with customers and internal stakeholders.
- Maintain deep expertise across all software, cloud, and eServices offerings, positioning yourself as a trusted advisor.
- Champion change management initiatives, continuously learning new sales techniques, processes, and technologies to stay ahead of the curve.
Essential Qualifications
We’re looking for candidates who bring a proven track record of success in a sales‑related, customer‑facing role. The ideal applicant will demonstrate the following:
- Minimum of 1 year of experience in a sales or account‑management role, with a history of carrying and exceeding a sales quota.
- Strong negotiation skills, capable of navigating complex buying cycles and securing mutually beneficial agreements.
- Excellent written and oral communication, with the ability to influence stakeholders at all levels and deliver persuasive presentations.
- Proficiency with sales technology, including Salesforce (SFDC), Microsoft Teams, and the Microsoft Office Suite, as well as comfort running virtual product demonstrations.
- Demonstrated willingness to champion change management, continuously learning new sales techniques, processes, and technology.
- Bachelor’s degree preferred, though equivalent professional experience will be considered.
Preferred Qualifications
While not mandatory, the following experience and skills will give you a competitive edge:
- Domain experience in dental practices or related healthcare technology, providing insight into the unique challenges and opportunities within the industry.
- Experience selling SaaS or cloud‑based practice management solutions, with a deep understanding of subscription models and renewal cycles.
- Familiarity with dental practice workflows, including patient scheduling, billing, and clinical documentation.
- Previous experience in a remote sales environment, demonstrating self‑discipline, time‑management, and the ability to thrive independently.
Skills & Competencies
Success at brighthush requires a blend of technical acumen, interpersonal finesse, and strategic thinking:
- Strategic Account Management – Ability to map customer needs to product capabilities and develop tailored expansion plans.
- Data‑Driven Decision Making – Comfortable analyzing sales metrics, pipeline health, and customer usage data to inform strategy.
- Relationship Building – Skilled at building rapport with C‑level executives, practice managers, and clinical staff.
- Adaptability – Thrive in a fast‑paced, evolving environment, quickly adjusting to new priorities and market dynamics.
- Collaboration – Work seamlessly with cross‑functional teams, including marketing, product, and customer success, to deliver a unified customer experience.
- Resilience – Maintain a positive attitude and persistence in the face of rejection or challenging sales cycles.
Career Growth & Learning
At brighthush, we believe in investing in our people. As a Remote Account Executive, you will have access to:
- Structured onboarding and continuous training programs covering product knowledge, sales methodology, and industry trends.
- Mentorship from senior sales leaders who provide guidance, feedback, and career coaching.
- Clear performance metrics and promotion pathways, with opportunities to advance to Senior Account Executive, Sales Manager, or Director of Customer Growth.
- Cross‑functional exposure to product development, marketing, and customer success, enabling a holistic understanding of the business.
- Access to industry conferences, webinars, and certifications that enhance your expertise and professional network.
Work Environment & Culture
brighthush is built on a foundation of collaboration, innovation, and inclusivity. Our remote‑first culture empowers you to:
- Work from any location within the United States, with flexible hours that accommodate your personal commitments.
- Participate in virtual team‑building activities, hackathons, and wellness programs that foster camaraderie and work‑life balance.
- Contribute ideas through open forums, suggestion boxes, and quarterly town‑hall meetings.
- Benefit from a transparent performance review process that rewards merit, creativity, and impact.
Compensation & Benefits
While specific figures vary based on experience and performance, brighthush offers a competitive total rewards package that includes:
- Base salary commensurate with market rates for remote sales professionals in the dental technology space.
- Variable incentive plan tied to quarterly and annual revenue targets, designed to reward high performers.
- Health, dental, and vision insurance plans for you and your dependents.
- 401(k) retirement plan with company match.
- Generous paid time off (PTO), including vacation, sick leave, and holidays.
- Professional development stipend for courses, certifications, and conferences.
- Employee wellness program, including virtual fitness classes and mental health resources.
How to Apply
Ready to join a forward‑thinking team that’s shaping the future of dental practice management? Submit your resume and a brief cover letter outlining why you’re the perfect fit for the Remote Account Executive role at brighthush. We look forward to exploring how your skills and passion can help us drive growth and deliver exceptional value to our customers.
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