[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Swoon is hiring a Major Account Manager to grow enterprise IT staffing accounts and win new business in the Atlanta market. The role combines proactive sales and account management, building client relationships, and partnering with recruiting to deliver successful placements.

Responsibilities

• Own and grow relationships with existing enterprise clients, delivering strong service while uncovering new opportunities
• Hunt for new IT staffing business through cold outreach, networking, referrals, and strategic prospecting
• Expand our reach into new departments, hiring teams, and business units within existing accounts
• Build trusted relationships with hiring managers, technology leaders, and key decision-makers
• Meet with clients through calls, virtual meetings, and in-person visits when needed
• Partner closely with recruiting to translate client needs into successful placements
• Navigate enterprise organizational structures, procurement processes, and MSP/VMS environments
• Maintain an active pipeline and accurate CRM records
• Drive client meetings, starts, revenue growth, and strong conversion rates throughout the hiring process

Skills

• Strong IT staffing sales experience is required
• Demonstrated success winning new business and expanding accounts
• Experience managing enterprise or major accounts
• A hunter mentality—you're comfortable initiating conversations, pursuing prospects, and asking for the business
• The ability to balance proactive business development with responsive account management
• An understanding of technical hiring needs and IT staffing solutions
• Experience navigating MSP/VMS environments
• Strong communication, negotiation, and relationship-building skills
• Grit, resilience, and an aggressive approach to pursuing goals, paired with thoughtful, professional client service
• The ability to work independently, take ownership, and create momentum without waiting for direction
• Based in the Atlanta area

Benefits

• Room to build and grow, with significant opportunity for new business, account expansion, and career development in the Atlanta market.
• Autonomy with accountability: bring your ideas, develop your strategy, and take ownership of your results.
• Grow established accounts while building new partnerships that expand our footprint.
• A collaborative team: work closely with recruiting and leadership to deliver for clients and celebrate wins together.
• Remote work, with local client meetings when needed.

Company Overview