[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Electric Power Engineers (EPE) is hiring an Account Manager to drive strategic growth and commercial performance across assigned utility client accounts. The role develops account strategies, builds client relationships, identifies and advances business opportunities, and coordinates with technical, commercial, and operational teams.

Responsibilities

• Develop and maintain strategic account plans with annual growth targets and quarterly action plans aligned with revenue, pipeline, opportunity creation, and relationship objectives
• Understand each client’s organizational structure, strategic priorities, capital programs, regulatory environment, procurement strategy, and operational challenges to guide account growth
• Track account performance, including active projects, revenue, pipeline, key relationships, services delivered, competitive positioning, and growth opportunities
• Conduct account whitespace analyses to identify expansion opportunities across client departments, operating companies, geographic locations, and Lines of Business (LOBs), coordinating a unified EPE account strategy
• Build strategic relationships across client organizations, including executives, technical teams, operations, procurement, sourcing, and contract management, reducing reliance on individual contacts
• Map key stakeholders, decision-makers, influencers, and client advocates; address relationship gaps and cultivate champions who support introductions and account growth
• Drive organic account growth by proactively identifying client needs, developing qualified opportunities, and expanding EPE’s services beyond existing engagements and incoming RFPs
• Partner with Technical Business Development Strategists, LOB leaders, and subject matter experts to align EPE capabilities with client needs and pursue cross-selling and follow-on opportunities
• Maintain a qualified pipeline of near- and long-term opportunities with defined stakeholders, internal ownership, next steps, advancement strategies, and timelines
• Monitor client developments, regulatory filings, capital plans, procurement activity, leadership changes, and competitor activity to identify opportunities and mitigate risks
• Manage opportunities from identification through award, coordinating client engagement, technical discovery, proposal development, pursuit strategy, and follow-up with the responsible LOB
• Support proposals, RFP responses, and bid/no-bid decisions by providing client intelligence, competitive insights, procurement considerations, win themes, and differentiated positioning
• Plan and lead Customer Business Reviews (CBRs), executive meetings, and strategic client engagements to assess performance, understand emerging needs, identify opportunities, and establish follow-up actions
• Coordinate account commercial requirements, including Master Services Agreements (MSAs), rate agreements, vendor registrations, contract renewals, invoicing concerns, and accounts receivable issues
• Serve as the central Business Development coordinator for assigned accounts, aligning Technical BD, LOBs, Finance, Operations, and executive leadership while maintaining accurate Salesforce records, forecasts, performance reporting, and follow-through

Skills

• Bachelor's degree in Business, Engineering, Energy, Finance, Economics, Communications, or a related field
• Minimum of 5 years of experience in account management, business development, consulting, professional services, sales, or other client-facing roles
• Demonstrated success managing and growing complex B2B client relationships, including expanding engagement across multiple departments, business units, and decision-makers
• Proven ability to identify client needs and convert account intelligence, relationships, and market insights into qualified business opportunities
• Experience developing strategic account plans, stakeholder engagement strategies, opportunity pipelines, forecasts, and revenue growth plans
• Strong understanding of strategic account management, organic growth, cross-selling, opportunity qualification, and client retention strategies
• Ability to analyze account performance, revenue, pipeline, forecasts, competitive dynamics, procurement processes, and commercial data to guide growth strategies
• Strong working knowledge of Salesforce or other CRM platforms and proficiency in Microsoft PowerPoint, Excel, Word, and Outlook
• Excellent communication, presentation, and executive engagement skills, with the ability to interact effectively with client executives, managers, technical leaders, procurement professionals, and internal leadership
• Exceptional relationship-building, consultative questioning, and active listening skills, with the ability to establish trust, uncover client needs, and navigate complex organizations
• Demonstrated ability to lead client meetings, executive discussions, Customer Business Reviews (CBRs), and strategic account planning sessions effectively
• Proven ability to collaborate across technical and commercial teams, influence stakeholders without direct authority, manage multiple complex accounts, and maintain strong organization and follow-through
• Willingness to travel regularly to client locations, EPE offices, and industry events is required
• At least 3 years of experience in the electric utility, power, energy, engineering, or related industry preferred
• Preferred experience working directly with electric utilities or selling engineering, consulting, technology, or professional services, with familiarity in utility procurement, MSAs, professional-services agreements, RFPs, rate agreements, and vendor management
• Preferred experience includes managing enterprise utility accounts, established relationships across utility organizations, and working knowledge of transmission, distribution, grid modernization, planning, regulatory, energy markets, interconnection, electrification, or digital solutions
• A demonstrated record of account growth through relationship expansion, cross-selling, proactive opportunity development, and executive-level client engagement is highly desirable

Benefits

• Comprehensive health and wellness benefits including medical, dental, and vision with 100% premium coverage for you
• Generous PTO and paid holidays
• MyShare Employee Ownership Program
• Work with industry leaders
• 401K, up to a 4% match (100% vested from day 1)
• This position will be remote US

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