Remote Position
[Remote] Account Manager, Americas OMS Job Details | Westinghouse Electric Company, LLC
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Westinghouse Electric Company is hiring an Account Manager, Americas OMS to coordinate information and procurement activities between the business unit and Enterprise Supply Chain. The role leads supply chain resources, bid and proposal execution, performance and issue resolution, and customer-focused processes supporting projects and revenue recognition.
Responsibilities
- Aggregate demand from BU for ESC and supplier activities (business opportunity identification, supplier SIOP)
- Lead Bid and Proposal (B&P) identification and execution
- Be the issue resolution contact for BU partners
- Be the voice of the customer within the ESC organization
- Understand project delivery performance at BU level and lead management/resolution of variances with Procurement Program Management (PPM) and Supplier Performance Engineering (SPE) teams
- Lead Get to Green (G2G) Process for BU segment to track important metrics, observe abnormal conditions and lead 9-step problem solving activities with ESC functions to resolve issues
- Lead Escalation Process for BU segment through our issue management database to monitor issue entry and identify ESC resources to lead issue resolution
Skills
- Bachelor's degree or equivalent experience
- 7+ years of experience in a global technical company supporting complex projects
- Experience in customer-facing (internal or external) roles providing excellent customer service, customer demand planning, issue resolution and executive communications
- Experience in global sourcing
- ERP system or similar system experience in a global environment is beneficial (SAP & Ariba)
Benefits
- Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
- Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
- 401(k) with Company Match Contributions to support employees' retirement
- Paid Vacations and Company Holidays
- Opportunities for Flexible Work Arrangements to promote work-life balance
- Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
- Global Recognition and Service Programs to celebrate employee accomplishments and service
- Employee Referral Program
- 100% Remote Role
Company Overview