[Remote] Administrative Assistant - Ladders for Leaders

Note: The job is a remote job and is open to candidates in USA. Commonpoint seeks an Administrative Assistant to support the day-to-day operations of its Ladders for Leaders program. The role maintains records, supports data collection and reporting, communicates with applicants and participants, and helps ensure an organized workflow.

Responsibilities

• Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required
• Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations
• Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment
• Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents
• Organize and maintain documentation and digital records, including confidential files
• Assist with data collection, entry, and tracking to monitor program outcomes and support reporting requirements
• Communicate effectively with student applicants and program participants via phone and email
• Draft and edit routine correspondence, memos, and reports
• Ensure data accuracy and maintain clear records
• Manage workflow to meet deadlines and ensure tasks are completed correctly
• Work collaboratively with team members to adapt to shifting priorities and timelines
• Participate in biweekly virtual admin meetings

Skills

• High school diploma (or equivalent)
• Current undergraduate or graduate students, as well as recent graduates, are welcome to apply
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office, Google Workspace, and general internet use
• Excellent time management and ability to prioritize tasks in a fast-paced environment
• Strong verbal and written communication skills
• 1–2 years of experience in an office setting
• Experience managing data and generating reports
• Familiarity with office operations, including equipment maintenance and vendor management
• Proven ability to remain composed under stress and respond constructively to feedback
• Ability to analyze and synthesize information from various sources
• Demonstrated cultural competency and experience working with diverse populations

Benefits

• Remote, with flexibility to come in-person as needed.

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