Remote Position

[Remote] Air Force HVAC – Chief of Staff & Strategic Operations

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. Air Force HVAC is hiring a Chief of Staff & Strategic Operations professional to work directly with the CEO on strategic initiatives and day-to-day priorities. The role supports operations, client success, business development, recruiting, vendor relationships, finance, and collaboration with United Water Restoration Group.

Responsibilities

  • Partner directly with the CEO on day-to-day priorities and strategic initiatives
  • Help solve operational challenges and keep key projects moving
  • Prepare reports, presentations, and business analyses
  • Track company priorities and ensure accountability
  • Jump into whatever is needed to help the business succeed
  • Attend customer meetings and project walkthroughs
  • Assist with client communications and follow-up
  • Help resolve customer issues and ensure exceptional service
  • Follow active projects from start to finish while coordinating with operations
  • Build and manage targeted business development campaigns
  • Create target lists of property owners, property managers, municipalities, healthcare systems, schools, hospitality groups, and commercial clients
  • Execute thoughtful, high-touch outbound outreach
  • Help register Air Force HVAC with large corporations, government agencies, and institutional clients
  • Evaluate incoming bid opportunities and determine which projects are worth pursuing
  • Attend job walks and pre-bid meetings
  • Source, interview, and recruit exceptional employees
  • Coordinate hiring efforts across the business
  • Assist with onboarding and organizational development
  • Recruit and qualify new subcontractors throughout Florida
  • Expand and strengthen our subcontractor network
  • Negotiate pricing and service agreements
  • Build long-term vendor relationships
  • Assist with Accounts Receivable initiatives for our sister company, United Water Restoration Group
  • Support collections and customer follow-up
  • Help prepare operational and financial reporting
  • Coordinate special administrative and strategic projects
  • Share commercial opportunities
  • Coordinate cross-selling efforts
  • Improve customer follow-up and client experience
  • Develop strategic partnerships across both businesses

Skills

  • Bachelor's degree required
  • Exceptional work ethic with a willingness to roll up your sleeves
  • Highly organized with outstanding attention to detail
  • Strong written and verbal communication skills
  • Comfortable interacting with executives, customers, subcontractors, and field personnel
  • Proficient with Microsoft Office and Google Workspace
  • Naturally curious and eager to learn
  • Highly dependable and accountable
  • Thrive in fast-paced environments with changing priorities
  • Enjoy solving problems and taking ownership
  • Comfortable wearing multiple hats
  • Looking for a long-term career, not just your next job
  • 1–5 years of professional experience preferred

Benefits

  • Health benefits
  • Paid time off
  • Hybrid work flexibility
  • Direct mentorship from the CEO
  • Significant opportunities for advancement as the company continues to grow

Company Overview

  • United Water Restoration Group, Inc. is an independently owned, full service restoration company. It was founded in 2008, and is headquartered in Ormond Beach, Florida, USA, with a workforce of 51-200 employees. Its website is http://unitedwaterrestoration.com/.
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