[Remote] Benefits Analyst

Note: The job is a remote job and is open to candidates in USA. Bob’s Discount Furniture is hiring a Benefits Analyst to administer its employee benefits and retirement programs. The role supports employees and partners with internal teams and vendors on benefit inquiries, billing, compliance, Open Enrollment, communications, and accurate benefit data and processes.

Responsibilities

• Serve as the first point of contact for employee or Human Resource’s benefit inquiries via email, voicemail, and Workday Help Cases, providing timely, accurate, and professional customer service
• Administer Bob's employee benefit and retirement programs, ensuring accurate enrollment and eligibility processing
• Process and reconcile monthly benefit billing, including self-billed plans, ensuring timely and accurate payments
• Partners with benefit vendors to resolve eligibility, enrollment, billing, file feed, and claims-related issues while ensuring a positive employee experience
• Maintain accurate benefit records and employee data within Workday and other benefit administration systems
• Support compliance with ERISA, HIPAA, COBRA, ACA, and other applicable federal and state regulations
• Assist with Annual Open Enrollment planning, testing, communications, employee education, and system validation
• Conduct new hire and employee benefit meetings, presentations, and educational sessions
• Create and distribute employee benefit communications, guides, and educational materials
• Research and resolve complex benefit issues while exercising sound judgment and attention to detail
• Analyze benefit data, identify trends, and recommend process improvements to increase efficiency and enhance employee experience
• Collaborate with Human Resources Business Partners, Payroll, vendors, and other internal business partners to ensure seamless benefit administration and member experience
• Maintain strict confidentiality while handling sensitive employee and company information
• Participate in special projects and perform other duties as assigned
• Able to organize and prioritize your daily responsibilities in an efficient manner while still staying on track to complete all activities within their respective deadlines

Skills

• 4–5 years of benefits administration experience
• Strong knowledge of employee benefit programs and administration
• Knowledge of federal, state, and local benefits laws (ERISA, HIPAA, COBRA, ACA)
• Experience with Workday or other HCMS platforms
• Proficiency in Microsoft Office, particularly Excel, Outlook, and Word
• High attention to detail
• Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines
• Strong analytical and problem-solving abilities with the ability to think creatively
• Strong written and verbal communication skills
• Ability to work independently while contributing effectively as part of a team
• High level of discretion and ability to maintain confidentiality
• Bachelor's degree preferred but not required

Benefits

• Hybrid work in Manchester, CT
• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off: vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance
• Employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount from Day 1, plus exclusive partner discounts

Company Overview