[Remote] Business Development Manager

Note: The job is a remote job and is open to candidates in USA. RELCO is hiring a Business Development Manager to drive growth in the cheese, dairy, whey, and liquid food processing markets. The role develops customer relationships and technical process solutions, supports sales proposals and projects through commissioning, and builds new business opportunities.

Responsibilities

• Identify, develop, and pursue new business opportunities within cheese, dairy, whey, and liquid food processing markets
• Build and execute strategic business development plans aligned with company growth objectives and target markets
• Develop relationships with key decision-makers including plant managers, operations leaders, engineering teams, and corporate leadership
• Actively promote the company’s capabilities in cheese equipment, liquid processing systems, membrane filtration, and related process solutions
• Monitor market trends, customer expansions, capital projects, and industry developments to identify future opportunities
• Represent the company at industry trade shows, conferences, customer events, and networking opportunities
• Maintain regular contact with existing customers to identify operational challenges, expansion plans, and upcoming capital projects
• Develop and cultivate new customer relationships in alignment with strategic growth initiatives
• Serve as a trusted technical and commercial resource throughout the sales cycle
• Maintain strong communication with customers during quotation, project execution, startup, and commissioning phases
• During active projects, maintain regular communication with customers to monitor progress, identify additional opportunities, and ensure customer satisfaction
• Follow up post-installation and commissioning to evaluate system performance and strengthen long-term partnerships
• Work directly with customers to understand processing goals, production requirements, and operational challenges
• Develop conceptual process solutions and preliminary equipment specifications for cheese and liquid processing applications
• Collaborate with engineering and process teams to develop system designs, budgets, and technical proposals
• Communicate customer requirements clearly to internal quotation, engineering, and project management teams
• Support customer discussions regarding process flow, sanitary design, automation integration, throughput requirements, and system performance
• Assist customers in evaluating ROI, operational efficiencies, product quality improvements, and capacity expansion opportunities
• Create proposals, review process designs, and review estimates to ensure alignment with customer expectations and operational requirements
• Coordinate with internal teams to ensure proposals are technically accurate, commercially competitive, and strategically positioned
• Prepare and present professional proposals, contracts, and system solutions to customers
• Ensure quotations and contracts align with company policies, scope definitions, and risk management guidelines
• Support technical and commercial discussions during proposal reviews and negotiations
• Maintain organized and accurate proposal, project, and customer records
• Maintain active follow-up on quotations and business opportunities to advance projects through the sales pipeline
• Develop and execute account strategies to secure new projects and expand existing customer relationships
• Negotiate and close sales agreements while supporting long-term customer partnerships
• Achieve established sales growth, business development, and profitability objectives
• Work closely with engineering, project management, process, and leadership teams to align customer opportunities with company capabilities and strategic priorities
• Maintain accurate CRM records, sales activity reporting, and pipeline forecasting
• Develop and manage personal schedules, travel plans, and customer engagement activities to maximize business development effectiveness
• Provide timely administrative updates including quotation status, project activity, forecasting, and expense reporting
• Perform additional duties as assigned in support of company growth initiatives

Skills

• Bachelor's degree in Engineering, Business, or a related technical field required
• Strong technical aptitude with the ability to understand and communicate engineering concepts and specifications
• Proven experience in technical sales or business development, preferably in an industrial or manufacturing environment
• Excellent verbal and written communication skills, with the ability to build and maintain strong customer relationships
• Effective organizational and time management skills; able to handle multiple priorities and deadlines
• Proficiency in CRM software and Microsoft Office Suite; capable of maintaining detailed and accurate records

Benefits

• Medical insurance (3 plan options)
• Dental insurance (2 plan options)
• Vision insurance
• 401K with match and fixed company contribution
• Health savings and flexible spending accounts
• Company-provided basic life insurance, with the option to select additional voluntary life insurance for self, spouse, or dependents
• Disability insurance (short-term policy is company paid; long-term is split between company and employee)
• Voluntary insurance plans for accident, critical illness, and hospital indemnity
• Business and personal travel insurance
• 10 paid holidays
• Vacation time
• Sick time
• Employee assistance program
• Educational assistance program
• Referral bonus
• Bereavement leave
• Flexible onsite, hybrid, or fully remote arrangement

Company Overview