Remote Position
[Remote] Client Services Associate | Wealth Management | Financial Planning | RIA Operations
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Socha Capital is hiring a Client Services Associate to support client service, financial advisors, and firm operations. The role handles investment and insurance paperwork, client inquiries, transactions, compliance tasks, and workflow improvements for a wealth management firm.
Responsibilities
- Prepare and process investment account applications, ACAT transfers, and insurance paperwork across multiple custodians (Schwab preferred)
- Provide exceptional service to high-net-worth clients, addressing inquiries, troubleshooting account issues, and ensuring timely follow-up
- Execute cashiering, trading support, and financial transactions with accuracy and attention to detail
- Manage the life insurance process, including application tracking, coordination with carriers, and policy delivery
- Maintain and update client information in CRM systems such as Redtail, while integrating with tools like Orion, eMoney, and Holistiplan
- Support compliance tasks and ensure regulatory adherence within the RIA framework
- Partner with Advisors and leadership to streamline operations, improve client experience, and enhance internal workflows
- Assist with business initiatives spanning marketing, events, and team operations
Skills
- 5+ years of client service or operations experience in a financial planning, investment management, or life insurance environment
- Deep understanding of financial planning concepts, investment products, and RIA operations
- Familiarity with platforms such as Schwab Advisor Center, Orion, Redtail, eMoney, and Holistiplan
- Strong grasp of fiduciary standards, compliance processes, and regulatory reporting (Series 65 preferred or willingness to obtain)
- Proven track record of optimizing operational workflows and enhancing the client experience
- Advanced Microsoft Office skills; Excel proficiency a must
- Detail-oriented, reliable, and proactive, with a growth mindset and exceptional communication skills
- Self-starter who thrives in a fast-paced, collaborative wealth management environment
- Bachelor's degree in Business, Finance, or related field preferred
Benefits
- Uncapped bonuses tied to client acquisition wins
- Unlimited PTO
- Fully remote work
- Health benefits
- 401(k) matching
- Executive leadership training
Company Overview