[Remote] Client Consultant Associate

Note: The job is a remote job and is open to candidates in USA. Gallagher’s Digital Offerings team is hiring a Client Consultant Associate to support implementations and ongoing service for Gallagher Guide’s Total Rewards platform. The role collaborates with clients, colleagues, and technical teams to implement solutions, provide timely support, and deliver a strong user experience.

Responsibilities

• You will help implement solutions for our clients and deliver an exceptional user experience in a timely, cost-effective way
• Be responsive to Manager work requests
• Organize work tasks to achieve expected results
• Demonstrate ability to handle multiple tasks and to involve self in numerous activities
• Identify the appropriate level of detail needed to achieve desired goals
• Develop strong attention to detail and be trusted to perform consistently and accurately
• Manage client workload and accountabilities within time and expense budgets
• Establish good working relationships with clients
• Build ability to complete complex data analytic processes, and quality assurance reviews of projects against detailed requirement definitions
• Solve basic technical problems, while communicating information and insights with others in a timely manner
• Demonstrate the ability to systematically think through a complex situation and provide logical alternative solutions
• Begin to understand the value of our products and services in the marketplace
• Regularly participate in required training; pursue additional education or training

Skills

• Bachelor's degree, with 0-4 years related experience
• Excellent verbal and written communication skills
• Strong computer skills and proficiency in Microsoft Office
• Self-starter and good problem solver
• Good listening skills and able to take direction
• Strong critical thinking, and organizational skills
• Ability to interact with all levels of management and/or clients
• Ability to complete complex data analytic processes and quality assurance reviews of solutions against detailed requirements definitions

Benefits

• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

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