[Remote] Clinical Applications Specialist, Digital Radiology (AZ/CA/NV)

Note: The job is a remote job and is open to candidates in USA. Samsung HME America is hiring a Clinical Applications Specialist to support its Digital Radiography market. The role provides clinical and technical expertise throughout the sales cycle and post-sale process, supporting training, product demonstrations, customer relationships, troubleshooting, and sales initiatives.

Responsibilities

• Build and maintain strong business relationships across sales, marketing, operations, and key account stakeholders to drive consistent clinical performance objectives
• Support Sales and Dealer training initiatives to ensure high levels of product knowledge and clinical differentiation
• Collaborate closely with Customer Service and Sales teams to meet client training requirements and support sales initiatives
• Persuasively demonstrate the clinical and operational advantages of the system to end-users, influencing purchasing decisions and driving adoption through consultative selling
• Provide management with timely updates on issues or concerns that may impact product sales and support within the channel
• Collaborate with the product management and service teams to share field feedback and improve product performance
• Deliver clinical presentations and provide support at scientific meetings and trade shows
• Capture training photos and videos, when possible, in compliance with hospital guidelines
• Work closely with strategic partners to ensure successful integration and support activities
• Assist with basic on-site troubleshooting to resolve service-related issues quickly
• Perform other duties as assigned
• Maintaining all site surveys, monthly activity tracking and training documentation
• Responsible for booking travel and filing expense reports in a timely manner
• Maintain current knowledge in relevant clinical and technical fields
• Represent the company professionally and maintain a positive attitude
• Complete all required training courses and maintain all required certifications
• Gain comprehensive knowledge of the company’s product portfolio and competitor offerings to effectively position and promote our solutions
• Manage time effectively and make sound business decisions
• Follow all company policies regarding travel, expenses, and equipment handling

Skills

• Associate's degree
• ARRT RT(R) required
• 3+ years of relevant clinical experience
• Must be able to be compliant with hospital credentialing requirements
• Must be self-motivated, results-oriented and team-focused
• Must possess strong verbal and written communication skills
• Ability to thrive in a fast-paced, demanding environment
• Must be excellent with technology, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome
• Demonstrates strong understanding of medical terminology and communicates effectively across teams and stakeholders
• Maintains accuracy and thoroughness in all tasks and deliverables
• Prioritizes and manages multiple tasks to ensure consistent productivity and timely results
• Builds and sustains strong working relationships; contributes positively to a collaborative environment
• Evaluates situations, identifies key factors, and makes sound decisions under pressure
• Proactively seeks opportunities for learning and professional growth; leverages available resources for development
• Responds effectively to changing priorities and directives; willing to take on tasks outside normal scope when needed
• BA/BS and above preferred
• 1+ years of experience in clinical education/lead technologist/QA/QC tech preferred
• Trauma or surgery experience a plus
• Ability to travel on short notice and stay overnight as needed
• Willingness to travel internationally, overnight, and on weekends with 75% travel required

Benefits

• Medical (Blue Benefit Administrators): 5 PPO Plans (with up to 95% employer contribution)
• Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution)
• Vision (Blue Cross Blue Shield): 100% company paid
• Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid
• 401k Retirement (Fidelity): 100% company match up to 5%
• Tax Deferred Health Care Savings Programs
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft
• Generous paid time off
• Tuition reimbursement

Company Overview