[Remote] Clinical Specialist, Interventional Technologies, Manhattan, NY

Note: The job is a remote job and is open to candidates in USA. Cardiva Medical, Inc. is hiring a Clinical Specialist to provide clinical sales support for Vascade, EnsoETM, and future interventional products. The role supports case coverage, product adoption, patient outcomes, and training and education for healthcare professionals in the assigned territory.

Responsibilities

• Collaborates with the Account Manager to provide good case coverage and clinical outcomes for patients
• Serves as the primary clinical resource for clinical support in the areas of coverage, troubleshooting and in-service education for company products
• Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion
• Demonstrates the ability to link clinical data to key messaging
• Meets with existing and potential customers to identify their clinical needs, goals and constraints related to patient care and provide creative and feasible solutions using company products
• Collaborates and communicates account and other requested information to sales team on a daily basis
• Shares insights on competitive products or on account issues, opportunities with appropriate colleagues. Educates the customer on the merits and proper clinical usage of company products
• Oversees local education and training activities including coordination and set up of programs, procedural troubleshooting, and coordination and facilitation of staff education
• Identifies, establishes, and maintains productive working relationships with key decision makers, customers and their staff, administrative staff, etc
• Support monitoring of product inventory levels
• Other duties as assigned

Skills

• BA/BS or equivalent medical training required
• Typically requires 2+ years of direct healthcare experience (Cath lab, Interventional Radiology, Electrophysiology, etc.)
• Demonstrates strong working knowledge of assigned company products and services, associated clinical evidence, and relevant disease states
• Demonstrates an understanding of product positioning, basic competitive landscape, and territory needs
• Communicates clinical information clearly, accurately, and professionally
• Adapts communication style to different audiences, including nurses, physicians, and technicians
• Demonstrates effective listening skills and responds appropriately to customer needs
• Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types
• Ability to persuasively communicate and tailor the Vascular Closure Value Proposition
• Analytical with financial acumen (understanding of how our products performance and data impacts a health system's bottom line)
• Ability to maintain a good working relationship while dealing with sensitive and confidential matters
• Excellent verbal and written communication skills
• Attention to detail to maintain records and process reports
• A thorough knowledge of the medical device market, products, and territory's customer base
• Emotional intelligence to manage their schedule effectively and efficiently
• Values Teamwork and collaboration internally and externally with customers
• Knowledge of MS office systems
• Health science and appropriate registrations or certifications (RT, RCIS, Surgical Tech, RN, NP, or First Assistant strongly preferred)
• Medical device industry experience preferred
• Strong clinical orientation, with experience in interventional cardiology, electrophysiology, interventional radiology, vascular, or cardiac surgery preferred
• Previous industry experience preferably in the Cardiovascular space calling on Interventional Cardiologists, Vascular Surgeons, Interventional Radiologists, administrators, and clinical staff members
• Previous experience with vessel closure is preferred
• Previous experience providing clinical education and training to staff members is preferred

Benefits

• For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms.
• For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms.
• Employees may also be eligible to participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role.
• A 401(k) with up to a 6% employer match and no vesting period
• An employee stock purchase plan
• “Flexible time off” for salaried employees
• For hourly employees, accrual of three to five weeks’ vacation annually (based on tenure)
• Accrual of up to 64 hours (annually) of paid sick time
• Paid and/or floating holidays
• Parental leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Health and welfare benefits

Company Overview