[Remote] Clinical Trial Associate (Associate, Rater Services)

Note: The job is a remote job and is open to candidates in USA. Cogstate is hiring an Associate, Rater Services (Clinical Trial Associate) to support timely delivery of its Rater Training Program. The role coordinates across study teams and serves as a liaison to sponsor training contacts, while overseeing study reporting, site and rater relationships, and quality management for clinical trial programs.

Responsibilities

• Accurate record keeping of all tasks (real-time updates to applicable trackers and maintenance of high-volume emails/site communications)
• Able to follow study changes, re-prioritize assignments based on study needs, and work independently Responsible for mentoring junior study team members and overseeing their work output
• Support activities of Rater Services Managers with minimal oversight on assigned tasks
• Act as primary point of contact for sites/raters/CRO from study start-up through close-out
• Drive activities and ensures timely delivery of project tasks leading to the completion of client deliverables
• Direct communication with site level staff to provide operational support throughout the study lifecycle
• Management and delivery of phase I-III clinical trials (understanding and tracking against the project SOW)
• Effectively manages, tracks, and communicates key project deliverables in a proactive manner to the study PM or sponsor or Rater Training Lead
• Assumes a Rater Training Lead role for small to medium size studies
• Coordinate consultant (LEAD) communications and scheduling

Skills

• Bachelor's degree and/or 3+ years of relevant experience
• 2+ years' work experience, related to clinical trials
• Ability to multi-task, being highly organized and methodical, with attention to detail
• Strong people skills within the team and with customers and third-party providers
• Demonstrated ability to learn quickly, work independently, plan and be proactive
• Strong level of computer literacy
• Ability to thrive in a fast-paced, growing environment
• People skills: within the team, and with customers and third-party providers, strong desire to learn, to seek feedback on performance and to learn quickly
• Communication skills: both written and oral, providing operational support and conflict resolution
• Work skills: eye for detail, problem solving, compulsion to check and double-check work product, ability to work fast, impeccable record keeping and compliance to procedures, high level of computer literacy (Excel/Office savvy)
• Good organizational skills: handling multiple tasks, establishing and managing competing priorities, ability to work independently and to be proactive
• Study start up experience is a plus
• CRA/CRO experience is a plus
• Project Management, or service-related industry experience preferable
• (experience working with clinical software preferable)

Benefits

• Performance-based bonus with a target opportunity of 5% of annual base salary, subject to the terms of the applicable bonus plan.
• Remote work: Cogstate is a virtual first company; employees can work remotely from wherever they are located in the United States.
• 20 days of vacation leave, 10 days of personal leave and 10 paid public holidays.
• 401(k) matching up to 3% of yearly salary.
• Comprehensive health and dental insurance options with competitive company contributions.
• Free vision insurance for all full-time employees.
• Short-term and long-term disability and life insurance, 100% employer sponsored.
• Pre-tax Healthcare and Dependent Care Flexible Spending Accounts.
• Learning and development opportunities, including mentorships and assistance with programs to improve knowledge or obtain certifications in applicable areas of interest.

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