[Remote] Community Healthcare Compliance Director

Note: The job is a remote job and is open to candidates in USA. Facktor is a healthcare consulting firm that supports community health organizations. The Community Healthcare Compliance Director leads client engagements focused on regulatory compliance, risk management, and HRSA requirements, while advising executives and Boards and growing the firm’s Compliance service line.

Responsibilities

• Lead compliance assessments and advise FQHC clients on HRSA Health Center Program requirements, including the Compliance Manual and Site Visit Protocol
• Prepare clients for HRSA Operational Site Visits (OSVs) through document reviews, mock interviews, and corrective action plans addressing HRSA and other regulatory findings
• Develop compliance policies, procedures, monitoring programs, and internal controls
• Advise on federal and state healthcare laws beyond HRSA, including HIPAA, patient privacy, and fraud and abuse
• Evaluate the impact of new or changing regulations and recommend policy, monitoring, or operational changes
• Work with external legal counsel on complex regulatory interpretations, recognizing when matters require legal advice
• Lead FTCA deeming and redeeming application support and help clients respond to FTCA-related findings
• Conduct risk management assessments and build organizational risk management programs aligned with HRSA and FTCA requirements
• Advise on incident reporting, adverse event review, patient safety, and risk mitigation, and facilitate risk management committee reporting to leadership and Boards
• Serve as interim or fractional Compliance Officer, including for health centers in leadership transition or facing significant compliance challenges
• Assess existing compliance programs and develop practical work plans to strengthen oversight
• Lead compliance investigations in coordination with legal counsel, HR, and clinical leadership
• Advise executive leadership and Boards on regulatory risks and compliance priorities
• Serve as primary client contact and independently manage multiple engagements, typically four to eight at a time, delivering high-quality work on schedule
• Develop work plans and timelines, and monitor scope, budgets, and resource utilization
• Thrive in a high-expectation consulting environment where agility, responsiveness, accuracy, and follow-through are essential to building client trust and delivering meaningful results
• Partner with leadership to grow the Compliance service line through new client relationships, expanded engagements, and cross-selling with other Facktor sections
• Lead discovery meetings, proposal development, scope design, and pricing for new engagements
• Develop new advisory services and thought leadership, including webinars, conference presentations, and marketing content
• Own service line growth, client satisfaction, and the financial performance of assigned engagements
• Mentor consultants and contribute to standardized tools, templates, methodologies, and quality assurance
• Other duties as assigned

Skills

• A warm, collaborative approach and genuine enthusiasm for building relationships with clients and teammates
• At least 7 years of progressive experience in healthcare compliance, regulatory affairs, risk management, or related areas, including experience leading compliance programs or complex regulatory engagements
• Strong knowledge of HRSA Health Center Program requirements, including the Compliance Manual, Operational Site Visit Protocol, and Federal Tort Claims Act (FTCA) requirements
• Demonstrated experience working with Federally Qualified Health Centers (FQHCs), FQHC look-alikes, or other community-based healthcare organizations
• Working knowledge of federal and state healthcare regulations beyond HRSA, including HIPAA, patient privacy, fraud and abuse, and other applicable healthcare compliance requirements
• Experience developing, implementing, evaluating, and strengthening organizational compliance and risk management programs, including policies, monitoring activities, investigations, and corrective action plans
• Ability to independently interpret complex regulatory requirements, assess organizational risks, and translate findings into practical, actionable recommendations
• Experience advising executive leadership and Boards of Directors on sensitive compliance matters, exercising sound judgment and discretion
• Demonstrated ability to independently lead multiple client engagements, manage competing priorities, and deliver high-quality work within established timelines and budgets
• Strong business development skills, including identifying new consulting opportunities, developing client relationships, preparing proposals, and contributing to service line growth
• Experience leading and mentoring consultants or compliance professionals, with a commitment to developing team capabilities and maintaining high standards of quality
• Exceptional written, verbal, and interpersonal communication skills, including the ability to communicate complex regulatory issues clearly to clinical, operational, and executive audiences
• Strong analytical, critical thinking, and problem-solving skills, with excellent attention to detail and the ability to navigate ambiguity
• A proactive, self-directed mindset with the confidence to make recommendations, challenge assumptions, and drive work forward independently
• Bachelor's degree required
• Professional compliance certifications such as CHC, CHPC, or CCEP are a plus
• Passion for improving community healthcare and supporting organizations that expand access to high-quality care for underserved populations
• MPH, MHA, JD, or other relevant graduate degree preferred

Benefits

• Fully remote office environment.
• 10 paid holidays and generous PTO accrual
• Summer Fridays: Friday afternoons off between Independence Day and Labor Day
• Winter Soft Close: Facktor unofficially closes between Christmas Day and New Year’s Day
• 100% of medical, dental, and vision insurance premiums covered for full-time employees
• $500 annual fitness reimbursement per calendar year
• 401(k) Plan – Facktor contributes 3% of your annual earnings each year, regardless of employee contribution
• Discretionary end-of-year bonus
• Performance-based GEM (Go the Extra Mile) bonus
• After 5 years of full-time employment, employees are eligible for a 4-week paid sabbatical
• $30 per month mobile stipend for personal cell phone use

Company Overview