[Remote] Consulting Services Account Specialist

Note: The job is a remote job and is open to candidates in USA. Red Hat provides enterprise open source software solutions, including Linux, cloud, container, and Kubernetes technologies. The Consulting Services Account Specialist 3 leads complex services sales engagements, develops long-term account strategies, mentors junior team members, and coordinates internal teams to drive consulting, training, and technical account management opportunities.

Responsibilities

• Strategically drive new business (Consulting, Training, and Technical Account Managers (TAM)) in selected accounts in close synergy with the account teams, technical teams, and specialist teams
• Target and cultivate a professional relationship with the customer at the executive and practitioner/IT levels
• Work with cross-functional Sales and Services teams to develop winning proposals and Red Hat solutions
• Generate new opportunities through existing relationships, lead-generation, and presenting at marketing events
• Negotiate terms/pricing/contracts and advance them through closure
• Report key metrics (revenue and opportunity forecast, pipeline, opportunity status, challenges, and needs) accurately and in a timely manner
• Align with delivery and account teams to identify follow-on business from one delivery project to another
• Support customers successful adoption of Red Hat technology through orchestration of Red Hat solutions solving Customers business critical needs

Skills

• 3+ years of experiences in Services Sales or 5+ years of experience in Services Delivery with proven record of extending or expanding delivery engagements
• Demonstrated knowledge in solution development including consulting, training and support offerings
• Comprehensive knowledge of budget cycles, procurement processes, and contract vehicles
• Ability to articulate the business value of complex, technical concepts to business stakeholders
• Strong communication skills both internally and externally
• Proven track record of meeting and exceeding revenue and sales bookings targets
• Strong organizational skills, ability to work independently and manage multiple projects simultaneously
• Demonstrated experience in closing large, solution-oriented opportunities
• Demonstrated expertise in specialty, consultative, solution selling and business development skills to align the customer's needs with our solution to drive sales and close deals
• Familiarity with CRM systems with ability to input lead data regularly to enable results tracking

Benefits

• Comprehensive medical, dental, and vision coverage (applicable to full-time, permanent associates at Red Hat located in the United States)
• Flexible Spending Account for healthcare and dependent care (applicable to full-time, permanent associates at Red Hat located in the United States)
• Health Savings Account for the high-deductible medical plan (applicable to full-time, permanent associates at Red Hat located in the United States)
• Retirement 401(k) with employer match (applicable to full-time, permanent associates at Red Hat located in the United States)
• Paid time off and holidays (applicable to full-time, permanent associates at Red Hat located in the United States)
• Paid parental leave plans for all new parents (applicable to full-time, permanent associates at Red Hat located in the United States)
• Leave benefits including disability, paid family medical leave, and paid military leave (applicable to full-time, permanent associates at Red Hat located in the United States)
• Employee stock purchase plan (applicable to full-time, permanent associates at Red Hat located in the United States)
• Family planning reimbursement (applicable to full-time, permanent associates at Red Hat located in the United States)
• Tuition reimbursement (applicable to full-time, permanent associates at Red Hat located in the United States)
• Transportation expense account (applicable to full-time, permanent associates at Red Hat located in the United States)
• Employee assistance program (applicable to full-time, permanent associates at Red Hat located in the United States)
• Associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role.

Company Overview

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