Remote Position
[Remote] Coronary Senior Clinical Specialist - Tampa, FL
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Medtronic is hiring a Senior Clinical Specialist to provide technical, educational, and sales support for its Coronary business, with a strong emphasis on CathWorks FFRangio. The role supports procedures, trains healthcare personnel, and serves as the first-line contact for daily operations at assigned accounts.
Responsibilities
- Sales Support for business units and will assist with the implementation of the sales strategy
- Support the regional sales strategy as set forth by the National Sales Director; working with sales representatives and managers of all business units to achieve business plans
- The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit
- Represents Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance
- Receives technical inquiries by telephone. Research solutions to questions or problems (e.g. product selection issues, technical questions about Medtronic products when appropriate, etc.)
- Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating:
- 1. One-on-one training sessions
- 2. In-service education programs
- 3. Seminars and/or outside symposiums
- Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives
- Provide training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”)
- During/following cases:
- Complete necessary documentation and phone calls (customer service)
- Update sales representatives concerning cases. Immediately notifies representatives regarding issues or problems requiring follow-up
- Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support
- Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products
- Maintains open, effective communication with all district personnel, customers, and other Medtronic employees
- Performs other related duties as assigned
Skills
- High School Diploma and a minimum 8 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing -OR- Associate degree and a minimum 6 years of work experience -OR- Bachelor's Degree and 4 years of experience
- Unrestricted U.S. work authorization at the time of hire and for the duration of employment
- Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking
- Strong project management skills and experience coordinating and executing marketing programs
- Excellent interpersonal, written, and verbal communication skills
- Excellent work ethic
- Thorough working knowledge of medical terminology, medical procedures, and the medical device industry
- Excellent customer service skills and problem resolution skills
- Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels
Benefits
- Remote position
- Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
- For regular employees who work 20+ hours per week: Health, Dental and vision insurance
- For regular employees who work 20+ hours per week: Health Savings Account
- For regular employees who work 20+ hours per week: Healthcare Flexible Spending Account
- For regular employees who work 20+ hours per week: Life insurance
- For regular employees who work 20+ hours per week: Long-term disability leave
- For regular employees who work 20+ hours per week: Dependent daycare spending account
- For regular employees who work 20+ hours per week: Tuition assistance/reimbursement
- For regular employees who work 20+ hours per week: Simple Steps (global well-being program)
- For all regular employees: Incentive plans
- For all regular employees: 401(k) plan plus employer contribution and match
- For all regular employees: Short-term disability
- For all regular employees: Paid time off
- For all regular employees: Paid holidays
- For all regular employees: Employee Stock Purchase Plan
- For all regular employees: Employee Assistance Program
- For all regular employees: Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- For regular employees who are Vice Presidents and above, or subject to IRS earning minimums: Capital Accumulation Plan
- Temporary employees: paid sick time, as required under applicable state law
- Temporary employees: Employee Stock Purchase Plan
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