Remote Data Entry Specialist – High‑Speed, Accuracy‑Focused, Part‑Time Opportunity with brighthush

About brighthush and the Opportunity

brighthush is a forward‑thinking technology partner that empowers businesses across the United States to unlock the full potential of their data. With a reputation for precision, reliability, and customer‑centric solutions, brighthush has become a trusted name in the public works and utilities sector. Our mission is simple: to turn raw information into actionable insights that help our clients deliver better services, reduce costs, and improve operational efficiency.

We are currently expanding our Customer Service Division within Business Operations and are looking for a dedicated Remote Data Entry Specialist to join our team on a part‑time basis. This role is ideal for individuals who thrive in a fast‑paced environment, possess exceptional typing accuracy, and enjoy working independently while contributing to a larger mission of service excellence.

As a Remote Data Entry Specialist at brighthush, you will be the backbone of our data integrity initiatives. Your work will directly impact the accuracy of customer accounts, the timeliness of billing communications, and the overall quality of our public‑works software systems. If you are passionate about data, meticulous in your approach, and eager to grow within a supportive, technology‑driven culture, we want to hear from you.

Key Responsibilities

• Account Management: Establish and maintain utility accounts, ensuring each record is complete, accurate, and compliant with regulatory standards.
• Eligibility Verification: Verify account eligibility and accessibility, resolving discrepancies and coordinating with cross‑functional teams to secure necessary approvals.
• Work Order Processing: Prepare, distribute, and complete work orders for service requests, ensuring timely execution and documentation.
• Mass Communication Preparation: Compile files for mass customer communications, including billing statements, notices, and service updates.
• Document Management: Scan, retain, and archive documents in accordance with company policies and legal requirements.
• Monthly Audits: Conduct monthly audits of incomplete account transfer requests, identifying gaps and recommending corrective actions.
• Data Entry & KPI Tracking: Input data into Key Performance Indicator (KPI) tracking databases, ensuring real‑time visibility for management and stakeholders.
• Continuous Improvement: Participate in process improvement initiatives, providing feedback on workflow efficiencies and data quality enhancements.
• Ad‑hoc Projects: Perform other related duties as assigned, demonstrating flexibility and a proactive mindset.

Essential Qualifications

• Education: High School Diploma or GED equivalent.
• Experience: Minimum of two (2) years as a high‑volume data entry operator or typist, preferably within a customer service or utilities environment.
• Computer Skills: Proficiency in Windows, Microsoft Office Suite (Word, Excel, Outlook), and data entry software. Must pass a computer skills assessment, typing accuracy test, and 10‑key proficiency evaluation.
• Attention to Detail: Demonstrated ability to maintain high accuracy rates (≥99%) while working at a fast pace.
• Communication: Strong written communication skills and the ability to collaborate effectively with remote teams.
• Self‑Motivation: Ability to exercise good judgment, independent thinking, and personal initiative in a remote setting.

Preferred Qualifications

• Higher Education: Associate’s degree in Business Administration, Data Management, Information Systems, or a related field.
• Industry Experience: Prior exposure to public works, utilities, or customer service data systems.
• Advanced Software Proficiency: Experience with customer relationship management (CRM) platforms, ERP systems, or specialized utilities software.
• Analytical Skills: Ability to interpret data trends, identify anomalies, and recommend actionable insights.

Core Skills & Competencies

• Typing Speed & Accuracy – Target of 70+ WPM with 99% accuracy.
• Data Integrity – Strong focus on error detection and correction.
• Time Management – Ability to prioritize tasks and meet tight deadlines.
• Problem‑Solving – Quick identification of issues and development of effective solutions.
• Team Collaboration – Comfortable working with cross‑functional teams in a virtual environment.
• Adaptability – Willingness to learn new tools, processes, and industry regulations.
• Customer‑Centric Mindset – Commitment to delivering accurate, timely information that supports customer satisfaction.

Career Growth & Learning Opportunities

At brighthush, we believe that every role is a stepping stone to greater responsibility. As a Remote Data Entry Specialist, you will:

• Gain exposure to the full lifecycle of data management within the utilities sector.
• Develop expertise in advanced data analytics, reporting, and KPI monitoring.
• Participate in cross‑departmental projects that shape the future of our customer service operations.
• Access continuous learning resources, including online courses, certifications, and internal workshops.
• Progress into roles such as Data Analyst, Process Improvement Lead, or Customer Service Manager, depending on your interests and performance.

Work Environment & Company Culture

brighthush fosters a culture of innovation, collaboration, and respect. Even though this position is remote, you will be fully integrated into our dynamic team through:

• Weekly virtual stand‑ups and monthly town‑hall meetings.
• Real‑time collaboration tools (Slack, Teams, SharePoint).
• Mentorship programs pairing new hires with experienced team members.
• Inclusive policies that celebrate diversity and promote work‑life balance.
• Annual company retreats and virtual social events to build camaraderie.

Compensation, Perks & Benefits

While specific figures are tailored to experience and market conditions, brighthush offers a competitive hourly rate for part‑time roles, along with a suite of benefits designed to support your well‑being and professional growth:

• Competitive hourly wage commensurate with experience.
• Flexible scheduling to accommodate personal commitments.
• Health & wellness stipend for remote employees.
• Access to a digital benefits portal for health insurance, retirement plans, and more.
• Paid time off and holiday schedule aligned with federal observances.
• Professional development budget for courses, certifications, and conferences.
• Employee recognition programs and performance bonuses.

Why Join brighthush?

When you choose brighthush, you become part of a mission‑driven organization that values precision, innovation, and the human touch. You will:

• Work with cutting‑edge data tools that streamline public‑works operations.
• Contribute to projects that directly improve customer experiences and operational efficiencies.
• Collaborate with a diverse, talented team that supports your growth and celebrates your achievements.
• Enjoy a flexible, remote work model that respects your personal life while advancing your career.

Ready to Apply?

If you are ready to bring your data expertise, meticulous attention to detail, and passion for customer service to a forward‑thinking organization, we encourage you to apply today. Join brighthush and help us transform data into meaningful impact for communities across the nation.