[Remote] Director, Order to Cash (Revenue Accounting)

Note: The job is a remote job and is open to candidates in USA. 8am is seeking a Director, Order to Cash to own and scale its end-to-end revenue operations, including billing, collections, payment settlements, and revenue accounting. The role leads teams and process improvements while partnering across the business to improve cash flow, customer and merchant experience, and operational efficiency.

Responsibilities

• Own end-to-end billing, invoicing, collections, and payment settlement across our subscription and transaction-based revenue, including reconciliation of payment transactions and merchant settlements
• Lead operational oversight of the revenue function, covering both SaaS/subscription revenue and payments-based revenue, and partner with our Accounting Manager on ASC 606 revenue recognition
• Build a collections strategy that drives down aged receivables and improves recovery rates across customer and merchant segments
• Select and improve the billing, collections, and payment tools we use (Stripe, Workday, Salesforce, TSYS, Zuora), and build documented processes that cut manual work and error risk
• Hire, mentor, and develop a team of managers and specialists across billing, collections, and payment operations, and set the KPIs and service-level goals they're accountable to
• Act as the go-to partner for Sales, Customer Success, Product, Engineering, and Risk on anything related to billing, collections, and payments, and represent Order to Cash in pricing and product decisions
• Maintain strong internal controls across billing, collections, and settlements, and support audit and compliance work with our Assistant Controller
• Champion AI adoption across the team, using it to speed up close and reconciliation, cut manual work, and improve forecasting

Skills

• 7+ years of progressive experience leading billing, collections, payment operations, or revenue operations, ideally in fintech, payments, or SaaS
• Experience building and leading teams, including managing other people managers
• A track record of owning and improving end-to-end operational processes at scale, not just running the day-to-day
• Experience with payment processing, card networks, ACH, and payment processors like Stripe, TSYS, or Adyen
• Comfort with ERP, billing, and CRM systems such as Workday, Zuora, or Salesforce
• Strong analytical skills, advanced Excel, and hands-on experience using AI tools like Claude or ChatGPT to automate and improve your team's workflows
• Bachelor's degree in Accounting, Finance, Business, or equivalent experience
• Revenue accounting exposure (ASC 606) across both SaaS/subscription revenue and payments/transaction-based revenue
• A CPA is a plus

Benefits

• If you live in the Austin area, we work in a hybrid capacity.
• A variety of medical, dental, and vision plans, including a 100% company-paid HDHP plan for employees.
• Annual bonuses.
• Equity options.
• 401(k) or RRSP if in Canada, with a company match for all team members.
• Flexible Time Off.
• Paid holidays.
• A parental leave program for new parents.
• Wellness stipends.
• Mental health support.
• One-on-one nutrition coaching.
• Continuous learning through 8am.edu.
• Leadership programs.
• Professional development funds.
• Individually focused talent development.
• A charitable matching gift program.
• Paid time off for volunteer service.
• Company-sponsored volunteer events, both local and virtual.
• Virtual and in-person team-building events.
• Quarterly award recognition through the Rise & Shine Award of Excellence Program.
• A peer-to-peer appreciation platform.

Company Overview